This topic

Analog phone with fibre connection?

Axotyl — Tue, 04 Jul 2023 09:42:17 GMT

If our landline has been removed, and we only have a fibre connection, is it possible to still have a conventional phone (analog / ANC?) connected to a BT fibre service?

We had a recent problem when our fire alarm triggered, the alarm company tried to call us in the middle of the night, and all mobiles in the household were turned off (not unusual).

Or maybe another Voice solution to our problem?

Re: Analog phone with fibre connection?

imjolly — Tue, 04 Jul 2023 10:56:03 GMT

if you get digital voice and use the SH2 then you can connect your existing phone to the green socket on the back of the SH2

Re: Analog phone with fibre connection?

Axotyl — Tue, 04 Jul 2023 11:06:49 GMT

Thanks. But what is SH2?

And it wouldn't have an incoming number?

Re: Analog phone with fibre connection?

imjolly — Tue, 04 Jul 2023 11:09:23 GMT

are you a BT broadband customer?

Re: Analog phone with fibre connection?

Axotyl — Tue, 04 Jul 2023 11:26:00 GMT

I'm a BT broadband customer, but it's copper to the box (or whatever it's called).

My wife has another property where her sons live. They used to be BT, but switched to EE for mobiles and no landline. They now need a phone connection for emergencies (like last night with the fire alarm). Dealing with EE isn't easy, as some staff think BT and EE are the same, and some won't answer any questions about EE.

In theory, and practice, is some sort of phone connection possible, with an incoming number, when you purely have fibre?

Re: Analog phone with fibre connection?

imjolly — Tue, 04 Jul 2023 11:37:20 GMT

sorry but confused now

is the a problem for you as a bt broadband customer or it the sons who are EE customers? if latter then they need to post on EE forum for assistance

Re: Analog phone with fibre connection?

Anonymous — Tue, 04 Jul 2023 11:49:49 GMT

Rather than turning the mobiles off, simply engage the Do Not Disturb function. This is normally able to be scheduled so you don't have to remember to do it manually. You then simply add exceptions that can still get through for emergency purposes, but all other calls & alerts will be silenced.

Re: Analog phone with fibre connection?

Axotyl — Tue, 04 Jul 2023 13:16:48 GMT

Thanks, RBZ, that's OK if residents of the property have mobiles, they're charged, and remember to have them set-up and perhaps by their bedside.

Can I ask a General Knowledge question - (forget EE)? Is that permitted?

In theory, and practice, is some sort of phone connection possible, with an incoming number attached, when you purely have a fibre service?

Re: Analog phone with fibre connection?

imjolly — Tue, 04 Jul 2023 13:20:57 GMT

you can order fibre to the home - broadband with phone package - which will give you the ability to make and receive calls using a house phone over VOIP. the copper phone connection will no longer work

Re: Analog phone with fibre connection?

licquorice — Tue, 04 Jul 2023 13:44:14 GMT

@Axotyl telephony is available via broadband using a technology called VoIP, Voice over IP.

Not every ISP offers the service with their broadband package (BT do) but there are third party providers for those that don't.

The BT service is called Digital Voice

Re: Analog phone with fibre connection?

Axotyl — Wed, 05 Jul 2023 10:50:04 GMT

That's really helpful, Licquorice - very many thanks.