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New Full Fibre 900 unable to do speed test via BT App

ollie44 — Fri, 04 Aug 2023 16:42:41 GMT

Upgraded on monday July31st to full fibre 900 but unable to run speed test via BT app as directed .

I've tried multiple times all week

Any ideas?

(

BTW i've got digital voice - but have asked to be taken off - is this the problem ?)

Re: New Full Fibre 900 unable to do speed test via BT App

imjolly — Fri, 04 Aug 2023 16:50:39 GMT

Try running https://speedtest.btwholesale.com/ with ethernet connection

Your current contract is broadband with phone and if you have now decided you don't want ability to make/receive calls on house phone then you will need to change your contract to broadband only

Re: New Full Fibre 900 unable to do speed test via BT App

ollie44 — Fri, 04 Aug 2023 16:52:32 GMT

cheers why cant i speed test though?