This topic

LANDLORD NEEDS EXPLANATION OF WHAT ENGINEER PLANS TO DO?

THECOYOTE99 — Fri, 11 Aug 2023 04:04:26 GMT

Engineer says they need permission from my housing association to fit fibre but i do not know who to contact

Thankyou for your alteration request regarding BT engineers fitting broadband into the flats.

My colleague spoke with the BT engineer on site today and asked if he could give more technical information regarding the fixings he would be using and if would damage the fabric of the building and if it did would they fix any damage caused .

Is it possible for the engineer to give more information as to how the fixings are attached and if any damage did occur, they would be liable to fix it before we give permission to allow the broad band to be fitted"

Re: LANDLORD NEEDS EXPLANATION OF WHAT ENGINEER PLANS TO DO?

36ULW — Fri, 11 Aug 2023 13:04:04 GMT

Does the Engineer need to run the Cabling Internally or Externally?

If it’s Internally then they’ll have to use the appropriate fire proofing to attach the cable to the wall(s).

Then if it’s External it could be they need to do a dig from the Joint Box to the building.

to be honest it could be 2 dozen different things that need doing… I assume the Engineer didn’t explain it to you as to what needs doing?

Re: LANDLORD NEEDS EXPLANATION OF WHAT ENGINEER PLANS TO DO?

imjolly — Fri, 11 Aug 2023 14:17:24 GMT

@THECOYOTE99

do you know or have you checked to see if any other tenants in your flats complex have actually had fibre installed already and if so which company?

Re: LANDLORD NEEDS EXPLANATION OF WHAT ENGINEER PLANS TO DO?

THECOYOTE99 — Fri, 11 Aug 2023 16:08:34 GMT

Nah nobody has it in the block. This would be first one

Re: LANDLORD NEEDS EXPLANATION OF WHAT ENGINEER PLANS TO DO?

THECOYOTE99 — Fri, 11 Aug 2023 16:10:23 GMT

Ok so basically what the problem is....

All these f lats have that outside cladding put in. Like special insulation. Now the housing association basically says if u damage it they want £40k or something. Now the BT engineer needs to drill holes into the bricks below the cladding for some reason and run the cable from the black box at the bck of the building to my window and drill through (the cladding). My housing officer needs t oknow exactly what the engineer needs to do and i have no idea how to ask them so my officer can give permissiom

Re: LANDLORD NEEDS EXPLANATION OF WHAT ENGINEER PLANS TO DO?

gg30340 — Fri, 11 Aug 2023 16:21:22 GMT

Your landlord would appear to be very unhelpful with this. At some point he/she/the company is going to have to bite the bullet and either install Fibre himself or allow his customers to do that or he will find that the property will be very difficult to let if there is no fibre broadband allowed to be installed by his tennants.

You or rather the landlord would need to contact Openreach and speak to them about the installation.

Openreach Phone Numbers

Customer Service:

+44 778 620 2608

New Service
+44 752 065 2014

Re: LANDLORD NEEDS EXPLANATION OF WHAT ENGINEER PLANS TO DO?

THECOYOTE99 — Fri, 11 Aug 2023 16:57:57 GMT

Unfortunately its not a landlord so much as social housing and they're absolutely horrendous. I've spoken on phone and i think i understand what needs done. The old housing officer didnt want the cladding damaged (he seems to think theyre works of art or something) but newer officer was being talked round. I'll see how i get on. Attached pics of what is needing done . I think he's more on board with BT because the box is at the back of the building whereas Virgin is at the front.

Re: LANDLORD NEEDS EXPLANATION OF WHAT ENGINEER PLANS TO DO?

pippincp — Fri, 11 Aug 2023 17:50:50 GMT

Forget the black box that is for copper connections. A new fibre cable from the pole (possibly to the same bracket the copper wire uses) down to the ground floor where it will terminate at the CSP ( a small box for the fibre splice).

An ONT (modem) will be fitted internally in your flat, hole for fibre cable drill to outside, the cable would be clipped around to the CSP, cut to leangth and spliced. That is basically it.

Re: LANDLORD NEEDS EXPLANATION OF WHAT ENGINEER PLANS TO DO?

THECOYOTE99 — Fri, 11 Aug 2023 18:02:37 GMT

Oh right the engineer was talking about running a cable from that box so dunno. Yeh it doesnt seem like an unreasonable request like. Its just the drilling into my flat theyll prob have an issue with but all the flats are like this and a lot of people are just lying to the engineers and saying they have permission so sure its a matter of time before they have to conceed

Re: LANDLORD NEEDS EXPLANATION OF WHAT ENGINEER PLANS TO DO?

36ULW — Fri, 11 Aug 2023 18:51:13 GMT

If the can’t attach cabling to the cladding then they’ll have to look at an MDU type build and run it internally.

Re: LANDLORD NEEDS EXPLANATION OF WHAT ENGINEER PLANS TO DO?

iniltous — Fri, 11 Aug 2023 21:04:39 GMT

If the CBT ( or CBT’s ) are attached to the wall , much like an External copper pair DP’s ( distribution points ) then obviously an individual optical cable needs to be run from the wall mounted CBT to the individual flat/apartment , it would be the same for a property fed with a copper pair cable from an ‘E’ type DP.

There are a couple or three things that seems unusual, there are what appear to be ‘flying wires’ on the image you posted entering from the right , but the image isn’t clear , are they drop wires from a nearby pole ?,

If the CBTs are wall mounted , strictly speaking ‘permission’ should have already been sought ( and granted ) by those with ownership/ management responsibilities for the building, so if permission were granted for the blocks to be wall mounted , it’s weird to object to the associated cables that need to be ran from the blocks to provide service.

Generally the ‘new’ FTTP network mirrors the existing copper pair service , so if overhead from a pole , the FTTP will be from a pole , if the copper pairs are from external wall blocks , the CBTs would be wall mounted ( which apparently is the method employed here ) but there is no visible evidence of any copper cables on wall currently , and TBH , it looks like the type of MDU that would have an internal copper pair DP anyway , and that would mean to get FTTP into the building it would need an internal optical network providing , which is something of a bespoke installation and not normally done as part of the normal build that provides for the ‘regular’ SDU’s and small MDU’s ( where each flat has its own external front door opening onto the street generally these small MDU don’t have ‘internal’ wiring but are served the same way as the SDU’s in the area.

Post your address results from this checker site

https://www.broadbandchecker.btwholesale.com/#/ADSL

look for the note similar to this ( this is the survey note for a ducted feed house )

Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG Feed with no anticipated issues.

Re: LANDLORD NEEDS EXPLANATION OF WHAT ENGINEER PLANS TO DO?

THECOYOTE99 — Fri, 11 Aug 2023 21:46:44 GMT

I dont know what those fields want unfortunately apart from phone number?

Re: LANDLORD NEEDS EXPLANATION OF WHAT ENGINEER PLANS TO DO?

iniltous — Fri, 11 Aug 2023 21:58:50 GMT

Menu tab , the address option , postcode , enter , select individual address , then post the results

Re: LANDLORD NEEDS EXPLANATION OF WHAT ENGINEER PLANS TO DO?

36ULW — Sat, 12 Aug 2023 06:11:13 GMT

if you zoom in the box on the right looks like the old copper DP. Possibly a BT41a.

The box on the left looks like a 12 Port CBT. It’s evident from the Cable Clamp above it as well.

Re: LANDLORD NEEDS EXPLANATION OF WHAT ENGINEER PLANS TO DO?

36ULW — Sat, 12 Aug 2023 06:19:50 GMT

Looking at the picture it’s not so much cladding but that Insulated stuff.

I’ve drilled through that stuff several times. Not normally an issue.

The problem with it is sticking a cable to it, you can use ordinary cable cleats, won’t hold.

You have to hammer these plastic plugs in and the cable secures to them using a cable tie. Works but I won’t lie, it looks like s*** as you can keep the cable straight and tight against the wall like you would a brick wall you can hammer into.