This topic

Internet not working - Portland Street Leamington Spa

Panks — Sun, 20 Aug 2023 08:39:42 GMT

Do anyone is facing no internet on BT Broadband in Portland Street Area. I am facing it since yesterday. Not able to contact customer care as no response from their side.

Re: Internet not working - Portland Street

Keith_Beddoe — Sun, 20 Aug 2023 08:37:53 GMT

@Panks

Welcome to this user forum for BT Retail phone and broadband customers.

There are lots of places called Portland Street in the UK, so you would need to be more specific.

Re: Internet not working - Portland Street

Panks — Sun, 20 Aug 2023 08:40:41 GMT

Thanks for suggestions!
Actually it is Leamington Spa City.

Re: Internet not working - Portland Street

Keith_Beddoe — Sun, 20 Aug 2023 08:54:53 GMT

Have you tried this page https://www.bt.com/help/check-service-status

If its a major issue, then it would be Openreach dealing, and they would be updating all Service Providers.

Zen have a page which list all current faults that affect the Openreach network.

https://status.zen.co.uk/broadband/

You will not be able to use your phone number on that page, but you may be able to find the problem.

Re: Internet not working - Portland Street

Crimliar — Sun, 20 Aug 2023 09:27:52 GMT

It's reasonably central in Leamington and covers loads of businesses (worked a few streets away), so I'd guess Openreach will be right on it. That's Leamington Spa City on the outskirts of the Coventry Megalopolis?