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Openreach customer service point installed outside new build property

Jaytojay — Fri, 25 Aug 2023 21:19:39 GMT

Hi, I am preparing to move into a new build house and struggling to find internet options available ( haven’t moved in yet) but I went there today and noticed this on the house. What is this? Is this a good thing and does this mean I should be able to get fibre? Thanks pic attached

Re: Openreach customer service point installed outside new build property

imjolly — Fri, 25 Aug 2023 21:25:21 GMT

That is CSP for your fibre connection. You should see something like this inside which is ONT- fibre modem

Re: Openreach customer service point installed outside new build property

Jaytojay — Fri, 25 Aug 2023 22:20:36 GMT

Thanks for reply will check for that indoors if It has it would you say I would be able to get good fibre internet?

Re: Openreach customer service point installed outside new build property

jac_95 — Fri, 25 Aug 2023 22:29:32 GMT

The box outside and the ONT @imjolly posted in previous post means it's full fibre.

See more about full fibre:

https://www.openreach.com/fibre-broadband/ultrafast-full-fibre-broadband

https://www.bt.com/broadband/full-fibre-learn

Re: Openreach customer service point installed outside new build property

Anonymous — Sat, 26 Aug 2023 06:44:30 GMT

@Jaytojaywrote:
Thanks for reply will check for that indoors

Note that a new build may hide the ONT away in a cupboard, possibly with a small patch panel to feed ethernet from the router to different rooms.

Re: Openreach customer service point installed outside new build property

iniltous — Sat, 26 Aug 2023 08:07:48 GMT

As you are posting on a BT consumer forum , when you find the FTTP ONT inside the property, and as said , could be inside a cupboard or somewhere not necessarily obvious ( under stairs storage area , or bedroom cupboard etc ) or simply mounted in an electrical pattress box in an immediately visible location , if the PON light is lit and steady ( not flashing ) then the Openreach ‘work’ is complete and provided the address information has filtered down to the ISP ordering portal, you should be able to raise your order with BT , speeds upto 900Mb are available with FTTP , soon to be 1.8Gb.