https://community.bt.com/t5/BT-Fibre-broadband/Do-I-need-to-return-my-router/m-p/2313068#M348933 <P>If you renewed your contract after 13/12/2019 and received a. New hub since then yes you will need to return your devices</P> Mon, 04 Sep 2023 19:13:14 GMT imjolly 2023-09-04T19:13:14Z https://community.bt.com/t5/BT-Fibre-broadband/Do-I-need-to-return-my-router/m-p/2313065#M348932 <P>Hi,</P><P>&nbsp;</P><P>I am soon to depart BT Broadband and phone after many,many years of being with them.</P><P>During this time I always renewed my contracts when they expired.</P><P>I received this email from bt</P><P><SPAN>You'll need to return your kit</SPAN><BR />If you joined BT after 13 December 2019, please send back your BT kit within 60 days of your BT service ending, otherwise you'll need to pay a charge.</P><P>I originally joined bt long before that date.</P><P>My question is will I get charged if i don't return the router to them ?</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 04 Sep 2023 19:04:53 GMT https://community.bt.com/t5/BT-Fibre-broadband/Do-I-need-to-return-my-router/m-p/2313065#M348932 Brian59 2023-09-04T19:04:53Z https://community.bt.com/t5/BT-Fibre-broadband/Do-I-need-to-return-my-router/m-p/2313068#M348933 <P>If you renewed your contract after 13/12/2019 and received a. New hub since then yes you will need to return your devices</P> Mon, 04 Sep 2023 19:13:14 GMT https://community.bt.com/t5/BT-Fibre-broadband/Do-I-need-to-return-my-router/m-p/2313068#M348933 imjolly 2023-09-04T19:13:14Z