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~900Mb line always 20-30Mb in evening? Engineer on way, but not in the evening lol

Gadge — Sun, 10 Sep 2023 20:54:02 GMT

As per title, we suddenly last few days have a huge issue of 20-30Mb bband when we're paying for much, much more. It's killed our streaming.

Engineer coming Saturday, but I can't even show them the problem?? I searched old posts and it's advising wholesale test which obvs has gone. I can't even log into bt through "fix a problem" .. as soon as I get to the test it says "couldn't find your account!" and I'm logged in, looking at my account!?

Any help appreciated (beyond wild guesses lol)

Re: ~900Mb line always 20-30Mb in evening? Engineer on way, but not in the evening lol

pippincp — Sun, 10 Sep 2023 21:44:09 GMT

The BTWholesale speed test cannot be used for FTTP lines. Use Fast.com instead.

Re: ~900Mb line always 20-30Mb in evening? Engineer on way, but not in the evening lol

Anonymous — Mon, 11 Sep 2023 07:00:30 GMT

If you create at account at Think Broadband, their speed test logs all results in your profile.