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Siting of modem

Jpn201 — Tue, 19 Sep 2023 14:03:04 GMT

I want to upgrade to full fibre, which is now available in my street. However, existing BT line comes in by front door and goes under the floors to a BT socket at the back of the house. How do they get from the front door to the existing socket? I have no power sockets available in hall either.

Re: Siting of modem

imjolly — Tue, 19 Sep 2023 14:08:48 GMT

Full fibre will not use existing master socket. how does your existing phone line enter your home from pole or undergrounds

openreach will instal and ONT and will require power socket nearby

Re: Siting of modem

Jpn201 — Tue, 19 Sep 2023 14:19:00 GMT

The existing line is underground. There are no power sockets nearby in the hall but several near the existing BT socket in the living room.

Re: Siting of modem

imjolly — Tue, 19 Sep 2023 14:21:47 GMT

normally fibre cable will follow existing copper into your home.

can you enter your phone number and post results especially the notes

https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: Siting of modem

Ewan1 — Tue, 19 Sep 2023 14:24:34 GMT

Openreach could site the ONT in the Living Room near a power socket.

You then have two choices.

1) Run a network cable (StarTech Cat6) under the floors to the existing Router Location

2) Move the Router to the Living Room.

You will need to have the router handy anyway so the engineer can test everything works

Re: Siting of modem

Jpn201 — Tue, 19 Sep 2023 14:53:02 GMT

Thanks - I can’t seem to post the info. If I take a screenshot it says the file is too large and if I try and copy & paste it says the info is invalid etc.

Re: Siting of modem

Jpn201 — Tue, 19 Sep 2023 14:55:24 GMT

How would they connect the ONT to the fibre optic cable coming in from the outside wall?

Re: Siting of modem

imjolly — Tue, 19 Sep 2023 15:17:36 GMT

Try using camera icon

Re: Siting of modem

licquorice — Tue, 19 Sep 2023 15:24:48 GMT

@Jpn201 wrote:
How would they connect the ONT to the fibre optic cable coming in from the outside wall?

Not sure what you mean. The ONT is the termination point for the fibre. The external fibre goes into a grey box on the external wall (CSP) where it is spliced to an internal fibre that goes through a hole drilled in the wall and plugs into the ONT. The ONT then connects to your hub by a standard Ethernet cable.

Re: Siting of modem

Jpn201 — Tue, 19 Sep 2023 15:42:42 GMT

Yes, I did, that’s when it told me the photo (screenshot) was too big!

Re: Siting of modem

Jpn201 — Tue, 19 Sep 2023 15:46:22 GMT

That’s helpful, thanks. So would the engineer be able to attach the internal fibre to skirtings etc., or would it be feasible for me to run a fibre myself under the stairs (neater) and leave a coil of it near the front door and where I want the ONT fixing in the living room?

Re: Siting of modem

licquorice — Tue, 19 Sep 2023 15:52:49 GMT

The installer will probably run the fibre externally, clipped to the wall and enter the living room where the ONT is to be sited. You cannot run a fibre yourself.

Re: Siting of modem

pippincp — Wed, 20 Sep 2023 09:19:55 GMT

@Jpn201wrote:
Yes, I did, that’s when it told me the photo (screenshot) was too big!

Use a jpeg optimiser e.g. https://jpeg-optimizer.com/ This will reduce the file size.

Re: Siting of modem

iniltous — Wed, 20 Sep 2023 09:51:40 GMT

Although you are struggling to post an image , what does it say, the pertinent part ( for a fully ducted home is ) ,
Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG Feed with no anticipated issues.
What does your show ?
The ONT doesn’t have to go where the master socket is , occasionally the installation of the ONT cannot be where the customer wants it , because it’s going to be impractical or time consuming to put it there , but the installer will try to accommodate if the request is reasonable.
With some properties, if ( for example ) the ONT is required at the rear , but the new optical cable appears at the front , it would be preferable to run the cable on the outside wall from front to back , rather than surface mounted on skirting boards/ door frames, through various rooms , to get to the same location internally, but obviously this may not be possible, on terraced houses for example.

Re: Siting of modem

Jpn201 — Wed, 20 Sep 2023 10:22:21 GMT

Thanks, it says:

Single dwelling unit residential ug duct rodded and roped

I’m in a mid terrace unfortunately.

Re: Siting of modem

iniltous — Wed, 20 Sep 2023 10:33:55 GMT

Presumably there is a ( normally blue ) rope on the outside of your property from the joint box that contains the CBT that would serve your property, the rope used to pull the cable through the duct .
If , for example, where the rope appears , from this point providing an access hole into a living room could be made, where power outlets are available , that would probably be where an installer would prefer to fit the ONT ( if there is no power in the hallway where the existing NTE master socket is ) but ultimately it would be the installer and yourself that would decide between yourselves what’s possible, and what isn’t , if you couldn’t agree , presumably you cancel the order and the installer abandons the job , it’s not really possible to be anymore informative than that .

Re: Siting of modem

Jpn201 — Wed, 20 Sep 2023 11:58:05 GMT

Re: Siting of modem

Jpn201 — Wed, 20 Sep 2023 11:58:47 GMT

Thanks, that’s great!!

Re: Siting of modem

iniltous — Wed, 20 Sep 2023 14:13:59 GMT

So you can see the rope ( it’s not blue but white ) so getting an optical cable to here should be straightforward, it’s probable that the engineer will remove the existing grey ‘box’ (a BT66 ) , and replaced it with a CSP in the same place ( on top of the duct cover ) from here another optical cable is taken to the location of the ONT ( inside the property ) , the neatest job is to use the same ‘hole’ that the copper cable uses to get into the house ( you cannot see it because it’s behind/inside the BT 66 ) …..if you order FTTP it’s a single stage install ( because the duct is roped ) so on the day you and the installer would hopefully agree to where the ( internal) cable will be run to ,you won’t get a visit to discuss requirements and another later visit for the installation, the internal cable cannot be put under carpets , behind cavity walls etc and not be ‘miles’ away from where the cable actually enters the property….if you get a contractor ( rather than an OR engineer ) they cannot afford to take hours and hours on a single provide , but you won’t know in advance if it’s OR or a contractor that has your ‘job’.

Re: Siting of modem

Jpn201 — Wed, 20 Sep 2023 14:26:51 GMT

That’s helpful, thanks. I’ve still no idea how they’ll get the cable across the hall and into the living room but I suppose if I’m just not happy at what the engineer suggests, they’d have to cancel it and I’ll stick with the existing broadband.