https://community.bt.com/t5/BT-Fibre-broadband/Re-Connection-dropping/m-p/2315591#M349157 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/321836">@sarah27</a>&nbsp;</P> <P>if you are still in fixed term contract then phone CS 03301234150 and explain problem and ask for replacement</P> Wed, 20 Sep 2023 09:21:34 GMT imjolly 2023-09-20T09:21:34Z https://community.bt.com/t5/BT-Fibre-broadband/Re-Connection-dropping/m-p/2315589#M349156 <P>I've got exactly the same issue. How do I get a new hub?</P> Wed, 20 Sep 2023 09:18:58 GMT https://community.bt.com/t5/BT-Fibre-broadband/Re-Connection-dropping/m-p/2315589#M349156 sarah27 2023-09-20T09:18:58Z https://community.bt.com/t5/BT-Fibre-broadband/Re-Connection-dropping/m-p/2315591#M349157 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/321836">@sarah27</a>&nbsp;</P> <P>if you are still in fixed term contract then phone CS 03301234150 and explain problem and ask for replacement</P> Wed, 20 Sep 2023 09:21:34 GMT https://community.bt.com/t5/BT-Fibre-broadband/Re-Connection-dropping/m-p/2315591#M349157 imjolly 2023-09-20T09:21:34Z