https://community.bt.com/t5/BT-Fibre-broadband/Family-member-has-a-fault/m-p/2323126#M349961 <P>A family member has a fault on their line, is there still a way to report on their behalf to try and get it resolved quicker? They are also with BT. I'm an openreach engineer</P> Fri, 27 Oct 2023 18:33:33 GMT Anonymous 2023-10-27T18:33:33Z https://community.bt.com/t5/BT-Fibre-broadband/Family-member-has-a-fault/m-p/2323126#M349961 <P>A family member has a fault on their line, is there still a way to report on their behalf to try and get it resolved quicker? They are also with BT. I'm an openreach engineer</P> Fri, 27 Oct 2023 18:33:33 GMT https://community.bt.com/t5/BT-Fibre-broadband/Family-member-has-a-fault/m-p/2323126#M349961 Anonymous 2023-10-27T18:33:33Z https://community.bt.com/t5/BT-Fibre-broadband/Family-member-has-a-fault/m-p/2323131#M349962 <P>Family member or you&nbsp; can phone CS 03301234150 from mobile and report fault.&nbsp;&nbsp;</P> Fri, 27 Oct 2023 18:42:30 GMT https://community.bt.com/t5/BT-Fibre-broadband/Family-member-has-a-fault/m-p/2323131#M349962 imjolly 2023-10-27T18:42:30Z https://community.bt.com/t5/BT-Fibre-broadband/Family-member-has-a-fault/m-p/2323134#M349963 Is that the standard number to report or the staff one? Fri, 27 Oct 2023 18:48:02 GMT https://community.bt.com/t5/BT-Fibre-broadband/Family-member-has-a-fault/m-p/2323134#M349963 Anonymous 2023-10-27T18:48:02Z https://community.bt.com/t5/BT-Fibre-broadband/Family-member-has-a-fault/m-p/2323137#M349964 <P>That is the standard number for a BT customer&nbsp;</P> Fri, 27 Oct 2023 18:52:59 GMT https://community.bt.com/t5/BT-Fibre-broadband/Family-member-has-a-fault/m-p/2323137#M349964 imjolly 2023-10-27T18:52:59Z https://community.bt.com/t5/BT-Fibre-broadband/Family-member-has-a-fault/m-p/2323138#M349965 Thanks Fri, 27 Oct 2023 18:53:46 GMT https://community.bt.com/t5/BT-Fibre-broadband/Family-member-has-a-fault/m-p/2323138#M349965 Anonymous 2023-10-27T18:53:46Z