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    <title>This topic</title>
    <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2324190#M350106</link>
    <description>Shoddy work indeed.</description>
    <pubDate>Wed, 01 Nov 2023 18:59:25 GMT</pubDate>
    <dc:creator>FloFosterJenkins</dc:creator>
    <dc:date>2023-11-01T18:59:25Z</dc:date>
    <item>
      <title>Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323017#M349946</link>
      <description>&lt;P&gt;Hi there- having an ONT installed in next couple of weeks but wondered what is involved in drilling the hole in the wall - my main question being when the fibre comes into the house what does it look like on the internal wall before it’s connected to the ONT. is there some sort of plate or cap or do they just fill the hole with a bit of sealant? And do they put a conduit through the wall too? Any thoughts experiences or photos really appreciated!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 27 Oct 2023 10:04:05 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323017#M349946</guid>
      <dc:creator>Ptcad</dc:creator>
      <dc:date>2023-10-27T10:04:05Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323028#M349947</link>
      <description>&lt;P&gt;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/323396"&gt;@Ptcad&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;This is the customer lead-in kit.&lt;/P&gt;&lt;P&gt;The conduit goes though the wall &amp;amp; the white cover clips over the grey circular part which fits over the conduit from the inside so all you'll see is the white cover in your room.&lt;/P&gt;&lt;P&gt;The fibre optic cable comes out of the bottom of the white cover &amp;amp; to your ONT.&lt;/P&gt;&lt;P&gt;The other white part fits onto the conduit on the outside.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Customer Lead-in Kit.jpg" style="width: 900px;"&gt;&lt;img src="https://community.bt.com/t5/image/serverpage/image-id/82211iF540839653BF425D/image-size/large?v=v2&amp;amp;px=999" role="button" title="Customer Lead-in Kit.jpg" alt="Customer Lead-in Kit.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 27 Oct 2023 11:26:16 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323028#M349947</guid>
      <dc:creator>caravanj</dc:creator>
      <dc:date>2023-10-27T11:26:16Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323049#M349954</link>
      <description>&lt;P&gt;Wow - that’s incredibly helpful thank you. It’s answered a question about a possibility of where I site the ONT - sadly not where I’d hoped but forewarned is forearmed! Ta again !&lt;/P&gt;</description>
      <pubDate>Fri, 27 Oct 2023 12:38:48 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323049#M349954</guid>
      <dc:creator>Ptcad</dc:creator>
      <dc:date>2023-10-27T12:38:48Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323163#M349968</link>
      <description>&lt;P&gt;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/323396"&gt;@Ptcad&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The main constraint for ONT placement is that it has to near to a power supply.&lt;/P&gt;&lt;P&gt;I wanted ours low down in a corner of the wall so I fitted an extension lead, from a socket on the same wall, to the skirting board &amp;amp; the ONT is mounted about 6" above the skirting board &amp;amp; 6" in from the corner, really unobtrusive.&lt;/P&gt;</description>
      <pubDate>Sat, 28 Oct 2023 05:14:13 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323163#M349968</guid>
      <dc:creator>caravanj</dc:creator>
      <dc:date>2023-10-28T05:14:13Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323171#M349970</link>
      <description>&lt;P&gt;Yes I’d understood that ta - slightly frustrating that EZ bend cable isn’t as robust as copper otherwise I’d get the ONT placed in an AV cupboard with the router . A quick question - roughly how long is the DC lead from the PSU to the ONT please? I can run in a new socket if I have to but at the moment I’m planning to have the ONT about 3ft max from an existing one.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 28 Oct 2023 07:01:08 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323171#M349970</guid>
      <dc:creator>Ptcad</dc:creator>
      <dc:date>2023-10-28T07:01:08Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323173#M349971</link>
      <description>&lt;P&gt;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/323396"&gt;@Ptcad&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Our cable is still coiled &amp;amp; tied but I'd say it was probably 18 inches going by the size of the coil but someone else said 1.5 metres for the Nokia ONT but ours isn't a Nokia.&lt;/P&gt;</description>
      <pubDate>Sat, 28 Oct 2023 07:53:23 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323173#M349971</guid>
      <dc:creator>caravanj</dc:creator>
      <dc:date>2023-10-28T07:53:23Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323180#M349973</link>
      <description>&lt;P&gt;Ooh quite short - thanks that’s helpful&lt;/P&gt;</description>
      <pubDate>Sat, 28 Oct 2023 08:54:00 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323180#M349973</guid>
      <dc:creator>Ptcad</dc:creator>
      <dc:date>2023-10-28T08:54:00Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323332#M349981</link>
      <description>&lt;P&gt;You can buy PSU extension cables from Amazon, you just need the correct plug and socket size.&lt;/P&gt;</description>
      <pubDate>Sat, 28 Oct 2023 18:16:30 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323332#M349981</guid>
      <dc:creator>flycop2000</dc:creator>
      <dc:date>2023-10-28T18:16:30Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323337#M349984</link>
      <description>&lt;P&gt;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/97110"&gt;@flycop2000&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Good call, I forgot about that option, we have them to extend the power leads for our LED strip lights.&lt;/P&gt;&lt;P&gt;A very common size will be 2.1 *5.5 mm but it needs to be checked as you say.&lt;/P&gt;</description>
      <pubDate>Sat, 28 Oct 2023 18:46:05 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323337#M349984</guid>
      <dc:creator>caravanj</dc:creator>
      <dc:date>2023-10-28T18:46:05Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323376#M349988</link>
      <description>&lt;P&gt;What is the diameter of the conduit, please?&lt;/P&gt;</description>
      <pubDate>Sun, 29 Oct 2023 08:11:27 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323376#M349988</guid>
      <dc:creator>FloFosterJenkins</dc:creator>
      <dc:date>2023-10-29T08:11:27Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323381#M349989</link>
      <description>&lt;P&gt;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/11969"&gt;@FloFosterJenkins&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;8mm but you need a 10mm hole with a bit of the internal part of the hole being widened to 12 mm for the grey part that the white cap fits onto.&lt;/P&gt;</description>
      <pubDate>Sun, 29 Oct 2023 08:20:27 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323381#M349989</guid>
      <dc:creator>caravanj</dc:creator>
      <dc:date>2023-10-29T08:20:27Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323436#M349998</link>
      <description>&lt;P&gt;I had no idea until the engineer arrived that the Openreach FTTP devices were powered and that the leads were very short. Nowhere does BT or Openreach specify this crucial information. I am furious, especially because the engineer left without saying that our BB would be cut off anyway, so we had no BB - with important Zoom meetings imminent. (Fortunately an EE emergency box has arrived) Had he told me, I’d have rigged up a temporary extension cable, pending a concealed spur feed to a new double socket very close to the location of the new kit.&lt;BR /&gt;I &amp;nbsp;had to cancel the appointment, and have spent a day so far running a spur cable, hacking out a back box. Another few hours connecting the spur, and fitting a panel to conceal the spur (white conduit in the pic), and, in due course, the new FTTP cable.&lt;BR /&gt;&lt;BR /&gt;The current cable enters via a hole about 10mm. I hope that the FTTP conduit fits.&lt;BR /&gt;&lt;BR /&gt;How flexible is the FTTP cable from the internal entry point to the new kit? Once it’s exited the white circular cover pictured above (thanks for that - very helpful) it will just need to bend quite gently before following the same path as the current cable.&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="proposed FTTP entry point" style="width: 736px;"&gt;&lt;img src="https://community.bt.com/t5/image/serverpage/image-id/82219iC1930E06B54589E3/image-size/large?v=v2&amp;amp;px=999" role="button" title="IMG_0368.jpeg" alt="proposed FTTP entry point" /&gt;&lt;span class="lia-inline-image-caption" onclick="event.preventDefault();"&gt;proposed FTTP entry point&lt;/span&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Sun, 29 Oct 2023 12:00:38 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323436#M349998</guid>
      <dc:creator>FloFosterJenkins</dc:creator>
      <dc:date>2023-10-29T12:00:38Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323438#M349999</link>
      <description>&lt;P&gt;&lt;A href="https://www.openreach.com/help-and-support/full-fibre-broadband-installation-checklist#accordion-b43490109a-item-156e6ce75f" target="_blank"&gt;https://www.openreach.com/help-and-support/full-fibre-broadband-installation-checklist#accordion-b43490109a-item-156e6ce75f&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Sun, 29 Oct 2023 12:06:13 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323438#M349999</guid>
      <dc:creator>Keith_Beddoe</dc:creator>
      <dc:date>2023-10-29T12:06:13Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323439#M350000</link>
      <description>Thank you! 1911 internal plasterwork has crumbled away to more than 12mm so that shouldn’t be a problem.</description>
      <pubDate>Sun, 29 Oct 2023 12:06:41 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323439#M350000</guid>
      <dc:creator>FloFosterJenkins</dc:creator>
      <dc:date>2023-10-29T12:06:41Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323443#M350002</link>
      <description>Thank you, Keith. Nothing there about requiring two electrical sockets very close to the new kit. Yes, two, so that information is wrong. The engineer who attended said that there were two internal devices involved, both requiring a domestic power socket.</description>
      <pubDate>Sun, 29 Oct 2023 12:13:43 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323443#M350002</guid>
      <dc:creator>FloFosterJenkins</dc:creator>
      <dc:date>2023-10-29T12:13:43Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323454#M350003</link>
      <description>&lt;P&gt;My install was not flush to the wall, so looks like it is hanging off. I've never been happy about it. A bit slap-dash.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 29 Oct 2023 13:03:00 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323454#M350003</guid>
      <dc:creator>bixbarton</dc:creator>
      <dc:date>2023-10-29T13:03:00Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323458#M350005</link>
      <description>&lt;P&gt;I tried to upload a pic of ours but the file size was too large.&lt;/P&gt;&lt;P&gt;Anyway, apart from our cap being white &amp;amp; the ONT being white &amp;amp; smaller, the actual quality of the installation&amp;nbsp;looks like this.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ONT Install.jpg" style="width: 999px;"&gt;&lt;img src="https://community.bt.com/t5/image/serverpage/image-id/82220i0DFED0AB17311949/image-size/large?v=v2&amp;amp;px=999" role="button" title="ONT Install.jpg" alt="ONT Install.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Sun, 29 Oct 2023 13:30:54 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323458#M350005</guid>
      <dc:creator>caravanj</dc:creator>
      <dc:date>2023-10-29T13:30:54Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323468#M350006</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;P&gt;I assume that the engineer who turned up with two devices requiring had the top one on this page - the modem and the battery pack.&lt;BR /&gt;&lt;A href="https://www.bt.com/help/broadband/whats-an-openreach-modem-ont" target="_blank"&gt;https://www.bt.com/help/broadband/whats-an-openreach-modem-ont&lt;/A&gt;&lt;BR /&gt;I think this socket should be close enough lol.&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20231029_130101.jpg" style="width: 999px;"&gt;&lt;img src="https://community.bt.com/t5/image/serverpage/image-id/82221i98D3E800703B4F8C/image-size/large?v=v2&amp;amp;px=999" role="button" title="20231029_130101.jpg" alt="20231029_130101.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;/BLOCKQUOTE&gt;</description>
      <pubDate>Sun, 29 Oct 2023 14:45:35 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323468#M350006</guid>
      <dc:creator>FloFosterJenkins</dc:creator>
      <dc:date>2023-10-29T14:45:35Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323469#M350007</link>
      <description>&lt;P&gt;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/11969"&gt;@FloFosterJenkins&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;that link is an old ONT and there is no longer a battery back up&amp;nbsp; the 2 sockets are for ONT and the SH2&lt;/P&gt;
&lt;P&gt;ONT looks like this about 4" square&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ont-pon.jpg" style="width: 300px;"&gt;&lt;img src="https://community.bt.com/t5/image/serverpage/image-id/78924i2F5F868D7B092607/image-size/medium?v=v2&amp;amp;px=400" role="button" title="ont-pon.jpg" alt="ont-pon.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Sun, 29 Oct 2023 14:51:43 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323469#M350007</guid>
      <dc:creator>imjolly</dc:creator>
      <dc:date>2023-10-29T14:51:43Z</dc:date>
    </item>
    <item>
      <title>Re: Fibre optic entry - indoor side</title>
      <link>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323471#M350008</link>
      <description>&lt;P&gt;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/11969"&gt;@FloFosterJenkins&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Openreach haven't used battery back-up packs for some time, but they say a double socket's required in case the router is going next to the ONT.&lt;/P&gt;&lt;P&gt;This is the ONT that Openreach use now.&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Adtran ONT.jpg" style="width: 230px;"&gt;&lt;img src="https://community.bt.com/t5/image/serverpage/image-id/82222iDDC91D7CB4E57AF1/image-size/large?v=v2&amp;amp;px=999" role="button" title="Adtran ONT.jpg" alt="Adtran ONT.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Sun, 29 Oct 2023 15:01:10 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Fibre-broadband/Fibre-optic-entry-indoor-side/m-p/2323471#M350008</guid>
      <dc:creator>caravanj</dc:creator>
      <dc:date>2023-10-29T15:01:10Z</dc:date>
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