This topic

Re: How is Full Fibre installed in properties with legacy copper?

Jane2018 — Wed, 08 Nov 2023 18:46:04 GMT

We do not have FTTP available as yet but recently black wires on the wood poles have been rolled up and tied on and some blue cabling was going on under the road (but with no digging). So I was also wondering how it would come to the premises (if our non priority area ever gets FTTP). I think they will take the fibre optic cable via the existing wooden telephone pole and across to the house where the current telephone lines go (we had 6 telephone numbers /lines at one point and are now down to "only " 3 ).

They all reach the house at roof height in one place currently and then go off in various ways - most into and through the garage and then some back outside again and across the back of the house wall and a few then come directly into my office at the back (where I hope FTTP could be brought in as that is where I mostly am). Whether I will have any choice at all and whether the person installing ill even speak English is another matter - the men working on the road recently could not speak enough English to explain what they were doing to any neighbour who spoke to them, unfortunately). So it would be really good if someone who speaks English could agree in advance of FTTP exactly where the line will come into a house before the house holder commits to taking FTTP.

Re: How is Full Fibre installed in properties with legacy copper?

jac_95 — Wed, 08 Nov 2023 19:32:26 GMT

This page should explain how Openreach install Full fibre once it is available and you order a full fibre service from a provider such as BT.

https://www.openreach.com/help-and-support/full-fibre-broadband-installation-checklist

One available you can check www.broadbandchecker.btwholesale.com which will have some details on whether the fibre cable to the property will be underground or overhead. By the sounds of what you have said so far it will probably be overhead

Re: How is Full Fibre installed in properties with legacy copper?

yorkspark — Wed, 08 Nov 2023 19:45:48 GMT

@Jane2018wrote:

Whether I will have any choice at all and whether the person installing ill even speak English is another matter - the men working on the road recently could not speak enough English to explain what they were doing to any neighbour who spoke to them, unfortunately). So it would be really good if someone who speaks English could agree in advance of FTTP exactly where the line will come into a house before the house holder commits to taking FTTP.
What language the contractors speak is irrelevant and your showing some racial discrimination in your message.
If you bothered to search the forum, you would know that the fibre would 99% of the time, follow the copper dropwires route to the property, go to a csp and then within reason be installed in your preferred location, providing you have sockets available in the location.

Re: How is Full Fibre installed in properties with legacy copper?

caravanj — Wed, 08 Nov 2023 20:30:24 GMT

@Jane2018

Whether I will have any choice at all and whether the person installing ill even speak English is another matter - the men working on the road recently could not speak enough English to explain what they were doing to any neighbour who spoke to them, unfortunately)

It's not the job of any workman to inform the public of what the work is & if it was me working on the road the answer may not be polite, but spoken in perfect English.

The engineers who do the actual installations will speak good English, but maybe with a foreign accent, a bit like a hospital consultant may do, as they have to have sufficient language skills to explain the system to householders who are too dimwitted to understand it otherwise.

Re: How is Full Fibre installed in properties with legacy copper?

Jane2018 — Thu, 09 Nov 2023 21:48:45 GMT

We live on private roads so we had to find a senior official on our estate who tried to make sure the man got back the message to his boss that digging cannot occur without certain procedures as residents pay for the roads etc although of course we know most utility companies have various legal rights to deal with electricity, surface water etc. I think the message was got through although knowing my luck the result will be they decide not to give us FTTC. I agree a man working even on a pubilc road does not have to have enough English to explain the task. It was a big confusing the only thing I could understand that he said was the words 5G however when I think his work was FTTC although a 5G mast is planned about 2 doors down from me which is another separate issue so I was wondering if he were working on that instead but I think not.

Re: How is Full Fibre installed in properties with legacy copper?

Jane2018 — Thu, 09 Nov 2023 21:54:14 GMT

Thanks for the link and I agree that it is likely to be overhead. I suppose my main question is if I can have it coming into my home office at back of house where I mostly use the computer/internet/telephone calls as now . Basically I won't want it if I cannot have the kit into this room at the back. So I would want to order it only on the basis it can be brought in (as the current one of those lines is) into this room at the back - probably the biggest distance from the telephone pole on the verge outside the house into the house there is, the worst in terms of workman effort, most difficult route and one presumably every workman would hate compared to straight in at the front. The useful link above does not say about where it will come in and who controls that decision. Presumably if a telephone line cable can currently come round the back and into my office the new FTTP technically could as it is just cable so could follow a route of the existing telephone line.

"We connect the 15cm x 13cm external junction box to the Openreach fibre network using a fibre optic cable. Depending on your property, the cable will either run from underground or from a telegraph pole. In both cases, the cable runs directly from one of our exchanges. If a ladder is required during the installation, our engineer may need to drill temporary holes outside your property to work safely. Don't worry as the engineer will fill the holes and leave it neat and tidy."

We connect the 15cm x 13cm external junction box to the Openreach fibre network using a fibre optic cable. Depending on your property, the cable will either run from underground or from a telegraph pole. In both cases, the cable runs directly from one of our exchanges.

If a ladder is required during the installation, our engineer may need to drill temporary holes outside your property to work safely. Don't worry as the engineer will fill the holes and leave it neat and tidy.

Re: How is Full Fibre installed in properties with legacy copper?

pippincp — Thu, 09 Nov 2023 22:37:37 GMT

The question of where the connection will enter your house will be for the installer, no-one else. Most will try to fulfill your request. BT nor any ISP have any control over that.

You can refuse the install if it not to your liking.

BTW 5G has nothing to do with FTTP.

Re: How is Full Fibre installed in properties with legacy copper?

Jane2018 — Thu, 09 Nov 2023 23:05:55 GMT

Thank you. So if on the day the installer will only take it to the closest point between telegraph pole and house I could just cancel the FTTP order and stick with our existing broadband? I hope it is as simple as that.

Yes, I know 5G is not FTTP. That is what confused me. We have been fighting the 5G mast proposal since 2016 locally and when the workman mentioned 5G I thought he meant he was working on mast preparations; but later enquiries of him or his colleagues found it related to FTTP works.

Re: How is Full Fibre installed in properties with legacy copper?

iniltous — Fri, 10 Nov 2023 08:23:35 GMT

Considering the near panic and totally disproportionate concern you had about potentially having to migrate to Digital Voice , and given that no one is ‘forced’ to take FTTP when it becomes available, in your case the solution is simple , don’t take FTTP , remain on what you have now ( don’t renew contracts , don’t switch providers ) until you have to no choice but to move to FTTP , safe in the knowledge that it will be quite some time ( years ) before that happens.
TBH , it’s not even clear the the people you observed working were providing Openreach FTTP .

Re: How is Full Fibre installed in properties with legacy copper?

caravanj — Fri, 10 Nov 2023 09:45:08 GMT

@Jane2018

A 5G mobile phone mast poses no risk but if you're one of those who actually think it will, you can buy one of these Mobile Phone 5G Signal WIFI EMF Shielding Caps & stop worrying.

In fact you'll be able to stand right under it & listen to it hissing, crackling & sparking with no risks whatsoever.

Re: How is Full Fibre installed in properties with legacy copper?

Jane2018 — Fri, 10 Nov 2023 16:11:05 GMT

Well at least everyone is making me laugh.... Residents have had a whole host of reasons against the 5G proposal. Mine is that we live in a conservation area and although the mast will be about 2 yards outside the conservation area it has to be higher than everything around including all the trees so we will be near an eye sore not a 200 acre wood as it were ( we are top of a hill).

Other neighbours have cited "health risks" and in fact someone about to buy the house next to me called me to let me know they were pulling out and their reason stated to me anyway was health risks from proposed mast - they are a family of Indian UK NHS doctors so I had said to them ask any doctor in the family and they will tell you it is safe but that was not enough to convince them. Others object because of disruption when it is installed. The lessee of the property where it will be objects to it too. I have not researched it but fear I might be able to hear a hum from it. Currently as no one has heat exchangers yet I can go outside and unless a plane is going by often all I hear in summer is bees and birds. May be the mast will be as silent as a mouse of course....

I accept the point that if we ever get FTTP I perhaps should not get it until there is no choice. I think I just like a lot of information and clarity before I do anything eg I am happier about digital voice now I have had the benefit of the forum so that when that does come to London later in 2023 hopefully it will not be too bad.