https://community.bt.com/t5/BT-Fibre-broadband/Successful-installation/m-p/2327747#M350431 <P>Not a question - just to post that installation went well apart from 2 hiccups.&nbsp; Installed by contractor&nbsp; - worked well (bb and 'phone) for about 2 minutes, then solid orange light on hub came on.&nbsp; Engineer said it would take time to settle down and restore, so he left.&nbsp; It didn't.&nbsp; Reported to BT who were very efficient in sending OR engineer next day, found fault in an internal joint, so quickly sorted.&nbsp; Other issue - as expected - the DVA that I had ordered did not work for us - stone and brick walls between the SH2 and the 'phone.&nbsp; I had to relocate the SH2 to the room with the 'phone via an ethernet cable that I had previously installed.&nbsp; I will have to install another cable between both rooms to re-instate my full internet network.&nbsp; Overall, relatively smooth process.</P> Thu, 16 Nov 2023 18:03:41 GMT Burnymill 2023-11-16T18:03:41Z https://community.bt.com/t5/BT-Fibre-broadband/Successful-installation/m-p/2327747#M350431 <P>Not a question - just to post that installation went well apart from 2 hiccups.&nbsp; Installed by contractor&nbsp; - worked well (bb and 'phone) for about 2 minutes, then solid orange light on hub came on.&nbsp; Engineer said it would take time to settle down and restore, so he left.&nbsp; It didn't.&nbsp; Reported to BT who were very efficient in sending OR engineer next day, found fault in an internal joint, so quickly sorted.&nbsp; Other issue - as expected - the DVA that I had ordered did not work for us - stone and brick walls between the SH2 and the 'phone.&nbsp; I had to relocate the SH2 to the room with the 'phone via an ethernet cable that I had previously installed.&nbsp; I will have to install another cable between both rooms to re-instate my full internet network.&nbsp; Overall, relatively smooth process.</P> Thu, 16 Nov 2023 18:03:41 GMT https://community.bt.com/t5/BT-Fibre-broadband/Successful-installation/m-p/2327747#M350431 Burnymill 2023-11-16T18:03:41Z https://community.bt.com/t5/BT-Fibre-broadband/Successful-installation/m-p/2327768#M350433 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/300719">@Burnymill</a></SPAN> Brilliant, thanks for updating the community. I'm glad you're up and running albeit there were a couple of hiccups along the way.</P> <P>Neil</P> Thu, 16 Nov 2023 19:35:23 GMT https://community.bt.com/t5/BT-Fibre-broadband/Successful-installation/m-p/2327768#M350433 NeilO 2023-11-16T19:35:23Z