This topic

Full Fibre 900 upload stuck on 20mb

verkosh — Sun, 19 Nov 2023 18:41:41 GMT

I had full fibre 900 installed on friday afternoon, Whilst the download speed is fine the upload speed is stuck around 20mb

Looking at other posts on the forum it seems the upload profile on the router might be stuck, any way to get it sorted?

pippincp — Sun, 19 Nov 2023 19:33:05 GMT

It should sort itself out within 72hrs. If not post back.

NeilO — Mon, 20 Nov 2023 11:18:49 GMT

Hi @verkosh I'm sorry about that, I would have expected it to have been updated by now if your installation was on Friday. Is it still stuck at 20Mb?

Thanks

Neil

verkosh — Mon, 20 Nov 2023 11:30:45 GMT

Yes its still stuck at 20Mb

These are the results from a speed test I just did to check

NeilO — Mon, 20 Nov 2023 12:41:46 GMT

@verkosh I'll send you a private message so you can get in touch with your details and we'll be happy to help.

Thanks

Neil