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Strange ONT model

verkosh — Tue, 21 Nov 2023 16:15:21 GMT

Would anyone know what model ONT I have.

Instead of the LOS LED it has an Alarm one, The others are PON, POWER and LAN

Re: Strange ONT model

Keith_Beddoe — Tue, 21 Nov 2023 16:17:53 GMT

https://www.bt.com/help/broadband/whats-an-openreach-modem-ont

Re: Strange ONT model

verkosh — Tue, 21 Nov 2023 16:22:52 GMT

I've looked at that and it none of those mention an Alarm LED, though besides that it resemebles the 1 port Nokia one

Re: Strange ONT model

licquorice — Tue, 21 Nov 2023 16:23:46 GMT

As with most BT webpages, they really need to update it.

Re: Strange ONT model

iniltous — Tue, 21 Nov 2023 16:29:16 GMT

I think Adtran ONT’s have an ‘alarm’ LED , instead of LOS , serves the same purpose really , Adtran are a manufacturer that OR use as well as Nokia, Huawei equipment now being ‘banned’

Re: Strange ONT model

verkosh — Tue, 21 Nov 2023 16:46:11 GMT

Its likely an Adtran then.

Re: Strange ONT model

NickBS — Wed, 22 Nov 2023 09:31:27 GMT

Thanks for flagging this. I've requested info/graphics for missing ONT and will get the help page/FAQ updated when we receive this. 😀

Re: Strange ONT model

licquorice — Wed, 22 Nov 2023 11:16:54 GMT

@NickBS Its not just the new ONTs that need adding, there is a lot of outdated information on the page.

Re: Strange ONT model

stanian — Wed, 22 Nov 2023 11:47:41 GMT

Probably the same as the one I had fitted yesterday, Not sure of the brand though, the four LED's are like rectangle blocks at the top edge, Alarm, LAN. PON and Power. Bout the same size as the Nokia. Very neat though.

Re: Strange ONT model

verkosh — Wed, 22 Nov 2023 12:59:35 GMT

Likely.

Looking around on other broadband related sites it seems like it's an Adtran SDX611 possibly an SDX611q

Re: Strange ONT model

pippincp — Wed, 22 Nov 2023 13:08:30 GMT

Does it actually matter? if it gives you a connection as expected then who cares?

Re: Strange ONT model

verkosh — Wed, 22 Nov 2023 13:19:45 GMT

It doesn't really matter. Just if it doesn't have a 2.5 gig ethernet port if you switch to a package above 1 gig then you'd need a new ONT but that'd be on the ISP to sort out with Openreach or their contractors

Re: Strange ONT model

NickBS — Mon, 27 Nov 2023 12:31:40 GMT

Thank @licquorice.

I'll request that our supplier management team to do a full review of the help pages in that case.