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Flashing orange

AquaPara — Tue, 12 Dec 2023 08:11:20 GMT

I had my router and got set up a few weeks ago, I had a fine connection until friday last week and suddenly my router started flashing orange. Bt said everything is fine their end and I had an engineer out yesterday who couldn't fix the problem and he did try a spare router so it's my line. Has anyone else had this problem?

Re: Flashing orange

Keith_Beddoe — Tue, 12 Dec 2023 08:25:51 GMT

Probably a line fault as you have said, quite common.

Nothing you can do apart from wait until Openreach repair it.

You should be able to get an update by tracking the fault.

https://www.bt.com/help/report-and-track-your-bt-problem

Re: Flashing orange

AquaPara — Tue, 12 Dec 2023 08:49:21 GMT

Ok thanks for that buddy, yes got an engineer coming out again tomorrow but dying to play online on the playstation lol

Re: Flashing orange

PaddyB — Tue, 12 Dec 2023 09:15:53 GMT

Hi @AquaPara,

Please post back and let us know how things go with the engineer tomorrow.

Thanks,

Paddy