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Blocked by BT protect - no response from team

DanielWilkinson — Fri, 15 Dec 2023 14:10:20 GMT

A website we manage has been blocked by BT web protect.

We have been trying to get in touch with these teams and haven't had any response:

categorisation@bt.com, abuse@bt.com, phishing@bt.com, saferbrowsing@bt.com

How do we get this resolved?

I have posted previously and had helpful responses but nobody from BT has ever contacted us. I have emailed from two email accounts and spoken to customer services multiple times.

Re: Blocked by BT protect - no response from team

Hizle2 — Fri, 15 Dec 2023 15:08:07 GMT

Your website is also being blocked my microsoft smart screen so I don't think it's the only problem you have

Re: Blocked by BT protect - no response from team

DanielWilkinson — Fri, 15 Dec 2023 15:09:17 GMT

Thanks i'll get that looked at