https://community.bt.com/t5/BT-Fibre-broadband/Complaint/m-p/2335694#M351172 <P>As the work was done by an Openreach contractor, try their chat at the bottom right of <A href="https://www.openreach.com/help-and-support/when-to-get-in-touch-with-openreach/complaints-policy" target="_blank" rel="noopener">this</A> page.</P> Mon, 18 Dec 2023 13:35:21 GMT Anonymous 2023-12-18T13:35:21Z https://community.bt.com/t5/BT-Fibre-broadband/Complaint/m-p/2335689#M351171 <P>I have lodged several complaints to BT regarding the shoddy work installing my Full Fibre , the engineer from Kelly communications left a hole in the wall of my home. After several phone calls to BT , I was informed that the issue will be resolved , However BT keeps telling me the case is now closed . Is there a dedicated complaints number that I could ring?</P> Mon, 18 Dec 2023 13:29:03 GMT https://community.bt.com/t5/BT-Fibre-broadband/Complaint/m-p/2335689#M351171 Colin1942 2023-12-18T13:29:03Z https://community.bt.com/t5/BT-Fibre-broadband/Complaint/m-p/2335694#M351172 <P>As the work was done by an Openreach contractor, try their chat at the bottom right of <A href="https://www.openreach.com/help-and-support/when-to-get-in-touch-with-openreach/complaints-policy" target="_blank" rel="noopener">this</A> page.</P> Mon, 18 Dec 2023 13:35:21 GMT https://community.bt.com/t5/BT-Fibre-broadband/Complaint/m-p/2335694#M351172 Anonymous 2023-12-18T13:35:21Z