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FTTP installation - is it good enough?

Madhatter007 — Mon, 25 Dec 2023 19:43:32 GMT

Hi,

I had fibre installed by a Kelly's engineer and was bit disappointed with his approach to quality of work.

He wasn't going to put the ONT on the wall untill I asked him to, was going to just leave it off, he didn't have RJ45 for the ONT to router

Checked outside and this is the routing.

https://ibb.co/37LZgMS

https://ibb.co/z5xPktv

Anyone could step on the wire by the door and bit top swings in the wind.

Re: FTTP installation - is it good enough?

chrisjp — Mon, 25 Dec 2023 21:00:09 GMT

That installation does look a bit sloppy.

I don't think Openreach, by whom Kelly will be employed as a sub contractor, are directly contactable by you, as your contract for FTTP is with BT. So, if you want to take up the matter I think you'll need to do so with BT

Re: FTTP installation - is it good enough?

36ULW — Mon, 25 Dec 2023 21:15:06 GMT

That Cabling is Shoddy.

Might be worth getting them, and the person who did that Rendering Job back out to fix it.

Re: FTTP installation - is it good enough?

400 — Tue, 26 Dec 2023 08:02:11 GMT

I wouldn't be happy with the top bit, future faults waiting there. Have they screwed into UPVC facia?

Re: FTTP installation - is it good enough?

Madhatter007 — Tue, 26 Dec 2023 12:59:29 GMT

His left the old copper wiring connected and only screwed in the metal fixing into the facia and then looped the wire into it, will check but not attached the wire to anything else