https://community.bt.com/t5/BT-Fibre-broadband/Internet/m-p/2340643#M351552 <P>do you have a working home phone and not on digital voice?&nbsp; if you do try dialing 17070 option 2 should be silent any noise is a problem and needs reporting to 151</P> <P>have you tried changing the cables in case faulty.&nbsp; have you tried using the test socket with old style filter to see if that solves the problem?</P> Sun, 14 Jan 2024 10:17:04 GMT imjolly 2024-01-14T10:17:04Z https://community.bt.com/t5/BT-Fibre-broadband/Internet/m-p/2340611#M351541 <P>My Internet has dropped 19 times today. I used the Help bit, says line ok and reset. Dropped again. Colours on the hub do change so doesn't stay blue. I haven't moved this since it was installed and haven't added anything else to it.</P> Sat, 13 Jan 2024 23:29:45 GMT https://community.bt.com/t5/BT-Fibre-broadband/Internet/m-p/2340611#M351541 Kel65 2024-01-13T23:29:45Z https://community.bt.com/t5/BT-Fibre-broadband/Internet/m-p/2340643#M351552 <P>do you have a working home phone and not on digital voice?&nbsp; if you do try dialing 17070 option 2 should be silent any noise is a problem and needs reporting to 151</P> <P>have you tried changing the cables in case faulty.&nbsp; have you tried using the test socket with old style filter to see if that solves the problem?</P> Sun, 14 Jan 2024 10:17:04 GMT https://community.bt.com/t5/BT-Fibre-broadband/Internet/m-p/2340643#M351552 imjolly 2024-01-14T10:17:04Z