This topic

Openreach call?

Colin_London — Sun, 14 Jan 2024 18:38:13 GMT

I received an automated call from Openreach on an 07701 number earlier. Unfortunately I only got as far as 'This is Openreach...' before I needed to ditch the call due to someone urgently needing my attention. Presumably it is related to my FTTP installation tomorrow.

Does anyone know what they say in this call?

Ringing the number back just says you have dialled an incorrect number.

Re: Openreach call?

36ULW — Sun, 14 Jan 2024 19:17:32 GMT

Most likely just to remind you of the Appointment Date/Slot.

Re: Openreach call?

Colin_London — Sun, 14 Jan 2024 19:57:03 GMT

BT have done this multiple times already so why do Openreach do it as well?

Re: Openreach call?

pippincp — Sun, 14 Jan 2024 20:10:23 GMT

Because Openreach are the ones actually doing the work.

Re: Openreach call?

ozsat — Sun, 14 Jan 2024 20:15:58 GMT

I had several updates from both BT and OR for a OR visit.

Re: Openreach call?

36ULW — Sun, 14 Jan 2024 22:15:28 GMT

Because they can’t trust CP’s to do it right maybe?