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Fibre install, will I need digging? What's involved

Emma78 — Wed, 14 Feb 2024 13:41:32 GMT

I'm staying on Fibre 1 and the new order gives me an appt for an engineer. Is that because of the free boost offered? I don't otherwise know what's changed in my order to require a engineer.

I'm the middle of 3 houses and there's a small front garden between front door and public path (with city fibre box in).

This is the info online:

Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG premises served by 2.5 Inch plastic duct 56.

FTTP is available and a new ONT may be ordered.

The exchange is not in a current fibre priority programme

Can anyone explain what this means, will there be digging (its rented) and what I should expect at the appt? Thanks

Re: Fibre install, will I need digging? What's involved

imjolly — Wed, 14 Feb 2024 13:54:22 GMT

that suggests that your existing phone line is supplied underground and not from pole. there is ducting for existing cable and that will be used to supply the fibre cable into your home - provided duct in not blocked

Re: Fibre install, will I need digging? What's involved

Keith_Beddoe — Wed, 14 Feb 2024 14:05:58 GMT

@Emma78

https://www.openreach.com/help-and-support/full-fibre-broadband-installation-checklist#