This topic

Smart hub plus

Ben36551 — Sat, 24 Feb 2024 10:13:42 GMT

Hi has anyone been able to get the the ee smart hub plus router without switching to ee ?

Re: Smart hub plus

Anonymous — Sat, 24 Feb 2024 14:48:23 GMT

@Ben36551 They are already available on eBay if you really want one now.

I'm not sure you are ever going to get one from BT, you will likely need to transfer your services to EE, I suspect they consider it an incentive to switch.

Have you seen the pictures this week of the EE WiFI 7 router that is coming soon? Now that is ugly, but at least it isn't an upturned spider I suppose.

New EE WIFI 7 router

Re: Smart hub plus

Ben36551 — Sat, 24 Feb 2024 14:53:58 GMT

Thanks for the reply if I did buy one would everything work okay? Plug and play ?

Re: Smart hub plus

c64z86 — Sat, 24 Feb 2024 15:09:40 GMT

Sorry for jumping on your thread OP, but I wanted to ask does EE Smart Hub Plus have a better WiFi range than the BT Smart Hub 2, or not?

Re: Smart hub plus

Ben36551 — Sat, 24 Feb 2024 15:29:25 GMT

No problem iam not sure , i would have thought so I’m wanting it for the wifi 6

Re: Smart hub plus

licquorice — Sat, 24 Feb 2024 15:30:54 GMT

I presume you have FTTP

Re: Smart hub plus

Anonymous — Sat, 24 Feb 2024 15:36:27 GMT

@Ben36551 I believe from previous threads it is plug and play as it is all kit from the same company using the same network, but caveat emptor.

@c64z86 As I understand it, WiFi 6 uses the same bands as WiFi 5 but with greater throughput. So not necessarily any further reach, but more bandwidth and speed.

Whether you have a connection and devices that can benefit from it though is another question.

Re: Smart hub plus

Ben36551 — Sat, 24 Feb 2024 15:35:45 GMT

Yes currently have the 900mb package, I’m out of contract but really can’t be bothered with all the chew of switching over to ee as Iv read many horror stories.

Re: Smart hub plus

Ben36551 — Sat, 24 Feb 2024 15:37:39 GMT

Great thanks for your help !

Re: Smart hub plus

c64z86 — Sat, 24 Feb 2024 15:39:05 GMT

Thank you!

Re: EE Smart hub plus versus BT Smart Hub 2

bobdanbh — Tue, 29 Oct 2024 19:16:53 GMT

As I'm being moved to EE from BT I currently have the two hubs sitting next to each other. Throughout the (parts of) the house that they both cover the old BT hub gives consistently better signal strength than the Smart hub plus.

Is this to be expected? I am still within the cooling off period so would appreciate advice.

Re: EE Smart hub plus versus BT Smart Hub 2

licquorice — Tue, 29 Oct 2024 19:34:16 GMT

See which channels the old hub is using then set the new hub to the same channels but don't operate both hubs at the same time or they will interfere with each other if set to the same channels.

Re: EE Smart hub plus versus BT Smart Hub 2

bobdanbh — Wed, 30 Oct 2024 19:18:14 GMT

Thanks for the suggestion. I didn't want to mess around with the new (EE) hub if I were going to send it back.

So I turned them on individually - i.e. not both on simultaneously - and measured the wifi signal strength at the same places. I used Net Analyzer on my phone.

The EE hub was consistently between 2 and 5 dBm worse, and once as bad as 7 dBm in an area which is usually covered by a booster, which was turned off of course. There wasn't much fluctuation over time in the readings.

I haven't tried to connect the EE hub to the broadband but can't really see why that would make any difference.

I have an Openreach man coming tomorrow morning to "install" the EE kit but currently I feel like using the cooling off period to reject the EE kit. Any further suggestions?

Re: EE Smart hub plus versus BT Smart Hub 2

licquorice — Wed, 30 Oct 2024 20:01:04 GMT

Whatever does it matter if you change channels on a router you are going to send back, it's a configurable option.

Unless you are comparing the same channels, you are comparing apples and oranges.

Re: EE Smart hub plus versus BT Smart Hub 2

bobdanbh — Wed, 30 Oct 2024 20:49:33 GMT

I'll try that then.

I thought these hubs were 'intelligent" in that they selected the best channel.

Re: EE Smart hub plus versus BT Smart Hub 2

bobdanbh — Thu, 31 Oct 2024 08:33:40 GMT

I set the EE hub to the same channel as the BT one and repeated my experiments. The signals were generally about the same but I was surprised that the dBm varies so much over a few 10s of seconds and so conclusions are hard to reach.

The mean of the BT hub is a bit better than that of the EE one, but the variances are such that this is not statistically significant.

All in all, no compelling reason to change. I'll see what the Openreach person says when/if she/he arrives.