This topic

Full Fibre Installation

ploppy — Fri, 23 Feb 2024 15:25:26 GMT

We're currently on Fibre 2, or something, but I've just ordered Full Fibre. I assume that means on the given date, someone turns up and runs some fibre from the road into my property. Can anyone tell me what this involves? Do they run the fibre in the same conduit that carries the current analogue line? I ask because our neighbours have just had something installed and they've ended up with an ugly brown box about 9in x 9in next to the telephone line input on the front of the house. That may be Virgin media though.

So, I guess 2 questions:

(a) Will they dig up the front garden to lay fibre to the house

(b) Will we have an ugly box on the front of the house

Re: Full Fibre Installation

Keith_Beddoe — Fri, 23 Feb 2024 15:28:23 GMT

https://www.openreach.com/help-and-support/full-fibre-broadband-installation-checklist

Re: Full Fibre Installation

imjolly — Fri, 23 Feb 2024 15:28:34 GMT

the brown box is standard virgin media connection

if you are currently fed underground and not from pole then fibe cable would normally be in same duct as existing connection assuming there is a duct and not blocked

Re: Full Fibre Installation

ploppy — Fri, 23 Feb 2024 18:34:53 GMT

Didn't realise it requires a box to be installed indoors (the ONT). That's a proper nuisance for us because we currently have furniture blocking the master socket where the line enters the house. And we'd want to put that piece of furniture back where it is. Not sure of the dimensions of that box but I hope it doesn't stick out further than a master socket. And I hope it's not something that I'd need frequent easy access to. Maybe Mr Openreach can install it somewhere different to the master socket.

Re: Full Fibre Installation

imjolly — Fri, 23 Feb 2024 18:43:44 GMT

The ONT looks like this but there is also another box CSP. You also need to have a power socket as the ONT needs. powered. You may be lucky and openreach will install CSP like the one below the ONT shown below

ONT + internal CSP

Re: Full Fibre Installation

licquorice — Fri, 23 Feb 2024 18:45:55 GMT

@ploppy Of course they can, the location of your master socket is totally irrelevant.

Re: Full Fibre Installation

ploppy — Fri, 23 Feb 2024 18:59:53 GMT

The reason I mention the master socket is that that's where the current line enters the house - exactly opposite (I mean on the other side of the external wall) where the existing line rises on the outside (currently covered by a grey plastic shroud). I'd assumed that, rather than drill a new hole, they'd feed the fibre through the existing hole. Will they remove the existing master socket?

What exactly is the CSP?

Re: Full Fibre Installation

imjolly — Fri, 23 Feb 2024 19:17:45 GMT

The CSP is where the external fibre cable is joined to the internal cable

Re: Full Fibre Installation

iniltous — Fri, 23 Feb 2024 19:24:09 GMT

The top part of the grey plastic shroud ( as you call it ) is a cover 101a , and can be removed and replaced by the CSP , which is designed to integrate with the existing grey plastic capping , the CSP is larger than the cover 101a ,

https://dexgreen.com/products/fiber-optic-demarcation-box

Re: Full Fibre Installation

ploppy — Fri, 23 Feb 2024 20:25:04 GMT

If it's anything like Plusnet - and I imagine it will be - there's a better explanation here:

https://www.youtube.com/watch?v=V2W8S_l8b0c

Looks like the CSP will be outside and there'll only be one box inside. That would be better, because "inside" is actually our living room and I don't want too many extra boxes on the wall.

I may need to install another double socket but that could be done after the event.

Re: Full Fibre Installation

ploppy — Sat, 24 Feb 2024 23:56:16 GMT

Having said that I've ordered Full Fibre, it's just occurred to me that I haven't had the confirmation email. I ordered by using the Chat. We went through everything, including the fact that my 700mins calling plan isn't available if I upgrade to Full Fibre, and that I'd need to go to Unlimited at £3 more a month (boo). I agreed to everything, he said he'd go ahead and make the order and that I'd receive a confirmation in 24hrs. He even gave me an installation date. But nothing's arrived by email and I see no order if I log in to MyBT. I have the char transcript. Should I be concerned?

Re: Full Fibre Installation

ploppy — Mon, 26 Feb 2024 13:57:37 GMT

As suspected the original order hadn't gone through, so I've had to do it all again.

Here's a question for you:

I'm upgrading to Full Fibre 100 with BT at no extra cost, so £37.99 a month. Full Fibre 150 with EE is £29.99 a month. What's going on here? I find the whole BT/EE thing very confusing.

Re: Full Fibre Installation

iniltous — Mon, 26 Feb 2024 14:53:42 GMT

BT would prefer new and recontracting customers to join New EE rather than BT , price is for many is the most important thing in deciding who to use , so it’s understandable that New EE will be cheaper.

Re: Full Fibre Installation

ploppy — Mon, 26 Feb 2024 16:11:00 GMT

Are there any downsides to switching to EE? I've heard talk of poor connections - but the infrastructure is the same so who knows. I have a few btinternet email addresses - can you keep them? Calling plans? I have DV with BT at the moment, but having to move to Unlimited at £11 a month.

Re: Full Fibre Installation

bmcl26 — Mon, 26 Feb 2024 16:52:50 GMT

When Mine was Installed, I wanted the Hub in the Hall where the Original Master Socket was. This involved running the internal Fibre around the inner door frame of the Utility cupboard and feeding it through the hole where the original Copper Cable went to the Master Socket. I was lucky as the ONT supplied was the Nokia one (Shown in an earlier post) it has the same footprint as the Master Socket but much thinner, and the Engineer that fitted it happily removed the Old Master Socket and was able to hook the new ONT onto the wall utilising the same screws that had held the Master Socket so we were left with a very neat installation which is less cumbersome than the old one.

Re: Full Fibre Installation

pippincp — Mon, 26 Feb 2024 18:50:54 GMT

All BT residential customers will be switched to EE sometime this year. BT will become a business provider only.

EE will become the residential provider.

Re: Full Fibre Installation

ploppy — Mon, 26 Feb 2024 20:12:42 GMT

Sure, but what does this mean in practice? Will we need new router/modes? My SH2 has BT emblazoned in the centre of it. Will we all lose our btinternet email addresses? Will we lose BT Cloud? etc.

Re: Full Fibre Installation

Colin_London — Tue, 27 Feb 2024 00:25:42 GMT

This must be a new thing - back in December BT was cheaper than EE. I got 300mbps for £37.99 including BT Complete WiFi with BT.

Re: Full Fibre Installation

Colin_London — Tue, 27 Feb 2024 00:29:11 GMT

Sure, but what does this mean in practice? Will we need new router/modes? My SH2 has BT emblazoned in the centre of it. Will we all lose our btinternet email addresses? Will we lose BT Cloud? etc.

Apparently we will keep the old email addresses but BT Cloud is on the way out.

The old kit will undoubtedly be kept until you upgrade to a service that needs better kit. Maybe they will send us stickers to place over the BT logos?! 🤭