Full Fibre 100 Halo 3 speeds

risca_boy — Wed, 20 Mar 2024 16:09:34 GMT

Just upgraded today to Full Fibre 100 Halo 3. When I signed up it showed that my expected speeds would be 150 mbps download and 30 mbps upload. This was confirmed in ana email. It also stated that I would have a speed boost for a short period. Great!
When I logged into my account and looked at my products it shows that after Apr 19th my boost would be removed and my speeds would be as below!!

Your normal available download speed will be between 27-44 Mbps

Your normal available upload speed will be between 5-8 Mbps

Any idea why this should happen? Should I wait a day or two in case the systems need updating? Can anyone confirm what I should be getting on FF100 Halo 3 speed wise?
Thanks.

Re: Full Fibre 100 Halo 3 speeds

pippincp — Wed, 20 Mar 2024 16:32:17 GMT

If you have upgraded to FTTP (full fibre) then those normal available speeds are wrong. They are FTTC speeds.

Re: Full Fibre 100 Halo 3 speeds

risca_boy — Wed, 20 Mar 2024 18:53:17 GMT

Thanks. That is what I had previously. I'm assuming the records for my account haven't been updated yet then.

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Full Fibre 100 Halo 3 speeds

Re: Full Fibre 100 Halo 3 speeds

Re: Full Fibre 100 Halo 3 speeds