https://community.bt.com/t5/BT-Fibre-broadband/Re-New-install-red-PON-light/m-p/2360670#M353123 <P>A Red LOS Light basically means there’s No Light from the Head End and or a Really High Light Loss.</P><P>Was it Installed by an Openreach and or one of their Contractors or is it an Activation in a Brand New Build you’ve just moved into?</P><P>If it was an Engineer install did it work previously and then go off or never work at all, in which case did the Engineer say why?</P> Sun, 07 Apr 2024 15:33:49 GMT 36ULW 2024-04-07T15:33:49Z https://community.bt.com/t5/BT-Fibre-broadband/Re-New-install-red-PON-light/m-p/2360659#M353122 My Sun, 07 Apr 2024 13:57:31 GMT https://community.bt.com/t5/BT-Fibre-broadband/Re-New-install-red-PON-light/m-p/2360659#M353122 hanif 2024-04-07T13:57:31Z https://community.bt.com/t5/BT-Fibre-broadband/Re-New-install-red-PON-light/m-p/2360670#M353123 <P>A Red LOS Light basically means there’s No Light from the Head End and or a Really High Light Loss.</P><P>Was it Installed by an Openreach and or one of their Contractors or is it an Activation in a Brand New Build you’ve just moved into?</P><P>If it was an Engineer install did it work previously and then go off or never work at all, in which case did the Engineer say why?</P> Sun, 07 Apr 2024 15:33:49 GMT https://community.bt.com/t5/BT-Fibre-broadband/Re-New-install-red-PON-light/m-p/2360670#M353123 36ULW 2024-04-07T15:33:49Z