https://community.bt.com/t5/BT-Fibre-broadband/wifi-box-flashing-purple/m-p/2392762#M355674 <P>my wifi box keeps flashing purple, there’s only two wire connected to it one is for the power and the other one is for broadband. i’ve made sure everything is plugged in correctly and restarted it a bunch of time out it just keeps on going back to flashing purple. if anyone could help me figure this out it be much appreciated as we use wifi quite a lot in our house and it’s not the best having to use 4g all the time.</P> Thu, 04 Jul 2024 18:31:02 GMT katiekitch1 2024-07-04T18:31:02Z https://community.bt.com/t5/BT-Fibre-broadband/wifi-box-flashing-purple/m-p/2392762#M355674 <P>my wifi box keeps flashing purple, there’s only two wire connected to it one is for the power and the other one is for broadband. i’ve made sure everything is plugged in correctly and restarted it a bunch of time out it just keeps on going back to flashing purple. if anyone could help me figure this out it be much appreciated as we use wifi quite a lot in our house and it’s not the best having to use 4g all the time.</P> Thu, 04 Jul 2024 18:31:02 GMT https://community.bt.com/t5/BT-Fibre-broadband/wifi-box-flashing-purple/m-p/2392762#M355674 katiekitch1 2024-07-04T18:31:02Z https://community.bt.com/t5/BT-Fibre-broadband/wifi-box-flashing-purple/m-p/2392763#M355675 <P>Which socket are you using</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Keith_Beddoe_0-1577035081757.jpeg" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/65127iA59756771002AF5B/image-size/medium?v=v2&amp;px=400" role="button" title="Keith_Beddoe_0-1577035081757.jpeg" alt="Keith_Beddoe_0-1577035081757.jpeg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Master socket types.jpeg" style="width: 391px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/65126iFAEAACBA834E1FCE/image-size/medium?v=v2&amp;px=400" role="button" title="Master socket types.jpeg" alt="Master socket types.jpeg" /></span></P> <P>If 7 have you checked that the faceplate is securely connected as it can get nudged which affects connection</P> Thu, 04 Jul 2024 18:38:38 GMT https://community.bt.com/t5/BT-Fibre-broadband/wifi-box-flashing-purple/m-p/2392763#M355675 imjolly 2024-07-04T18:38:38Z https://community.bt.com/t5/BT-Fibre-broadband/wifi-box-flashing-purple/m-p/2392769#M355678 i’m using the second socket. Thu, 04 Jul 2024 19:04:20 GMT https://community.bt.com/t5/BT-Fibre-broadband/wifi-box-flashing-purple/m-p/2392769#M355678 katiekitch1 2024-07-04T19:04:20Z