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Daily Connection Blip

reevio — Mon, 08 Jul 2024 17:11:12 GMT

We get a very small but annoying blip in connection every(?) afternoon at a similar time. It's only maybe 30secs or so, hence not a massive problem, but pretty frustrating!

I haven't logged them every day, as I sometimes forget and it's most obvious when on a video call. However the pattern is pretty similar:

- June 10 15:35
- June 13 15:38
- June 18 15:53
- June 19 15:53
- Jul 1 16:16
- Jul 8 16:16

Any suggestions on what might be causing this? I had attempted to open a chat with the support team but didn't fancy the 25 minute wait.

Re: Daily Connection Blip

licquorice — Mon, 08 Jul 2024 17:37:22 GMT

Is there an electrical device in your house that switches on or off at that time?

Re: Daily Connection Blip

reevio — Mon, 08 Jul 2024 20:37:10 GMT

No, nothing that comes to mind. I can't think of anything we have on a timer except the boiler, but that would then be the exact same time each day.

Re: Daily Connection Blip

ptrduffy — Tue, 09 Jul 2024 07:44:36 GMT

There was another similar report a while back and it seems that a full factory reset solved the problem.

Re: Daily Connection Blip

reevio — Tue, 09 Jul 2024 16:51:50 GMT

Thanks, i'll give it a try