https://community.bt.com/t5/BT-Fibre-broadband/Fibre-Installation/m-p/2393681#M355780 If you currently have FTTC ( fibre to the cabinet ) and FTTP ( fibre to the premises ) is now available, the opportunity to upgrade you is taken if you change your contractual status , upgrade , downgrade, recontracting….so chances are although you have ‘fibre’ you are getting better version of ‘fibre’ and it requires you to be at home to have it fitted . Tue, 09 Jul 2024 17:56:56 GMT iniltous 2024-07-09T17:56:56Z https://community.bt.com/t5/BT-Fibre-broadband/Fibre-Installation/m-p/2393647#M355769 <P>Hi,</P><P>I currently have BT Fibre and am switching to&nbsp;<EM>Home Essential Fibre 2 &nbsp;</EM>from <STRONG><I>Fibre Halo 3+</I></STRONG></P><P>BT has arranged for an open reach engineer to install new equipment but do i need to if I already have a fibre connection</P><P>thanks for your advice&nbsp;</P> Tue, 09 Jul 2024 16:03:26 GMT https://community.bt.com/t5/BT-Fibre-broadband/Fibre-Installation/m-p/2393647#M355769 jl_0408 2024-07-09T16:03:26Z https://community.bt.com/t5/BT-Fibre-broadband/Fibre-Installation/m-p/2393681#M355780 If you currently have FTTC ( fibre to the cabinet ) and FTTP ( fibre to the premises ) is now available, the opportunity to upgrade you is taken if you change your contractual status , upgrade , downgrade, recontracting….so chances are although you have ‘fibre’ you are getting better version of ‘fibre’ and it requires you to be at home to have it fitted . Tue, 09 Jul 2024 17:56:56 GMT https://community.bt.com/t5/BT-Fibre-broadband/Fibre-Installation/m-p/2393681#M355780 iniltous 2024-07-09T17:56:56Z