Access to Complete External Work

tbarker_ — Tue, 30 Jul 2024 17:53:06 GMT

I have had openreach come out a couple of times to do external work at the property to install full fibre. Both times they have said a car is in the way so they were unable to complete any external work. How can I figure out where the access point is on the street/figure out which car it is to ask them to move on our next appointment date?

Re: Access to Complete External Work

naylor2006 — Tue, 30 Jul 2024 21:12:30 GMT

Sounds like one for @iniltous , he has a knack of figuring out exactly what is need or at least the different scenarios.

Re: Access to Complete External Work

iniltous — Tue, 30 Jul 2024 22:46:41 GMT

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

This is probably a good place to start , look up the survey note for your address , this is for a fully ducted property,

Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG Feed with no anticipated issues.

If your survey note is ‘partial DIG’ , a nearby jointbox will contain the CBT allocated for your address , and a new duct will be provided from that box to your house wall , however unless cars park on the footpath it shouldn’t be necessary for you to know which jointbox , if the survey note is ‘built to the curtilage’ a Toby box or duct marker should now exist but in the path outside your address ( so only your own garden to get across ) so again there shouldn’t really be access issues , and a scar in the footpath should lead you to the footway box containing the CBT .

If vehicles do park on the footpath, and that stops the jointbox with the CBT inside being accessible , then that’s is a job stopper ….however knowing which footway box it is impossible to know for sure

Openreach boxes depending on how old it is , could be marked as PO , BT or Openreach , the one serving you would be within 100m but probably much closer, it’s a case of looking for the closest one ( or closet ones if they exist either side of your property ) and if cars regularly park on them , asking for them to not do so , obviously the problem becomes predicting when access will be needed by OR or their contractors

This topic

Access to Complete External Work

Re: Access to Complete External Work

Re: Access to Complete External Work