This topic https://community.bt.com/t5/BT-Fibre-broadband/The-postcode-bt-have-for-my-address-is-not-the-same-as-the/m-p/2400304#M356396 <P>Bt have my address down as one postcode and royal mail have it down as another how do I fix this problem with BT to put my postcode correct please someone help thanks in advance&nbsp;</P> Tue, 13 Aug 2024 01:00:54 GMT Ceebee2 2024-08-13T01:00:54Z The postcode bt have for my address is not the same as the postcode royal mail have for my address https://community.bt.com/t5/BT-Fibre-broadband/The-postcode-bt-have-for-my-address-is-not-the-same-as-the/m-p/2400304#M356396 <P>Bt have my address down as one postcode and royal mail have it down as another how do I fix this problem with BT to put my postcode correct please someone help thanks in advance&nbsp;</P> Tue, 13 Aug 2024 01:00:54 GMT https://community.bt.com/t5/BT-Fibre-broadband/The-postcode-bt-have-for-my-address-is-not-the-same-as-the/m-p/2400304#M356396 Ceebee2 2024-08-13T01:00:54Z My postcode is wrong https://community.bt.com/t5/BT-Fibre-broadband/The-postcode-bt-have-for-my-address-is-not-the-same-as-the/m-p/2400303#M356397 <P>Hi I live in a new build and there is bt fibre installed but the postcode bt have for my property is wrong and not the same as the one royal mail have causing me a nightmare getting Internet how can I solve this problem thankyou&nbsp;</P> Tue, 13 Aug 2024 00:57:37 GMT https://community.bt.com/t5/BT-Fibre-broadband/The-postcode-bt-have-for-my-address-is-not-the-same-as-the/m-p/2400303#M356397 Ceebee2 2024-08-13T00:57:37Z Re: My postcode is wrong https://community.bt.com/t5/BT-Fibre-broadband/The-postcode-bt-have-for-my-address-is-not-the-same-as-the/m-p/2400318#M356404 <P>Call the FTTP team and have the serial number of the ONT ( the openreach box on the wall) to hand. The serial number will tell them which propery it is registered to.</P><P>0800 587 4787</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 13 Aug 2024 06:45:58 GMT https://community.bt.com/t5/BT-Fibre-broadband/The-postcode-bt-have-for-my-address-is-not-the-same-as-the/m-p/2400318#M356404 pippincp 2024-08-13T06:45:58Z Re: My postcode is wrong https://community.bt.com/t5/BT-Fibre-broadband/The-postcode-bt-have-for-my-address-is-not-the-same-as-the/m-p/2400463#M356448 <P>Thankyou&nbsp;</P> Tue, 13 Aug 2024 18:27:00 GMT https://community.bt.com/t5/BT-Fibre-broadband/The-postcode-bt-have-for-my-address-is-not-the-same-as-the/m-p/2400463#M356448 Ceebee2 2024-08-13T18:27:00Z