This topic

Configuring Third-Party Router/AP

eeeccc — Wed, 21 Aug 2024 17:45:39 GMT

I'm looking to replace my BT Smart Hub 2 with a third-party router, specifically a MikroTik hAP ac2.

I've disconnected the Broadband line going from the Master Socket 5C into the Smart Hub and connected it to the Internet/PoE port on my new router. I've configured the PPPoE user name to bthomehub@btbroadband.com and password to BT on the new router, however I'm unable to establish a connection.

I spoke to BT support and they weren't able to offer any help at all, even unwilling to verify that the PPPoE credentials I'm using are correct.

Am I right in thinking that I don't need a separate modem?

Are the PPPoE credentials I'm using correct?

Do I need to configure a VLAN id?

Any other suggestions or advice?

Cheers

Re: Configuring Third-Party Router/AP

countrypaul — Wed, 21 Aug 2024 17:48:18 GMT

If you are on ADSL/VDSL (FTTC) then you cannot use an ethernet connection on your router.

Re: Configuring Third-Party Router/AP

pippincp — Wed, 21 Aug 2024 17:50:12 GMT

You do need a modem/router .VLAN ID 101

Re: Configuring Third-Party Router/AP

eeeccc — Wed, 21 Aug 2024 17:53:40 GMT

How would I know if I'm on FTTC, and if I am, what are my options here? Cheers.

Re: Configuring Third-Party Router/AP

eeeccc — Wed, 21 Aug 2024 17:54:39 GMT

@pippincpHow do you know I need a modem?

Re: Configuring Third-Party Router/AP

WSH — Wed, 21 Aug 2024 18:01:47 GMT

That's just a wireless access point, isn't it?

Re: Configuring Third-Party Router/AP

licquorice — Wed, 21 Aug 2024 18:02:47 GMT

That device is just a router. If your BT hub was connected to a master socket you have a DSL line which requires a modem .

The BT hub us a combined modem and router.

Re: Configuring Third-Party Router/AP

eeeccc — Wed, 21 Aug 2024 18:03:04 GMT

@countrypaul , it looks like I'm on Fibre 2, which I believe is FTTC.

Re: Configuring Third-Party Router/AP

pippincp — Wed, 21 Aug 2024 19:10:29 GMT

@eeecccwrote:
@countrypaul , it looks like I'm on Fibre 2, which I believe is FTTC.
Which means you need a modem/router to replace the BT Hub.

Re: Configuring Third-Party Router/AP

countrypaul — Wed, 21 Aug 2024 22:05:32 GMT

Why replace the BT router?

Several on here have started with that idea, but when questioned have realised that using the BT SH2 along with their choice of router allows them to achieve their overall objective. WiFi & DHCP on the SH2, changing the SH2 to a different subnet and putting the external interface of their router into the same subnet as the SH2 and setting the internal side of their router to have DHCP, WiFi etc. No modem needed.

Re: Configuring Third-Party Router/AP

eeeccc — Thu, 22 Aug 2024 01:14:38 GMT

I ended up connecting the SH2 LAN to my router's WAN and configured a different subnet. Double NAT, but it all works fine. I gave up with BT support after the last operator I spoke to today asked me what a modem was. Thanks for all you help everyone!