https://community.bt.com/t5/BT-Fibre-broadband/Switch-from-by-to-ee/m-p/2404869#M356932 <P>I just renewed my broadband contract with bt but I want to cancel the tv service. When I called the hotline to cancel the tv service I was told that they are switching to EE and set a new contract with me. When I logged in my BT account the bill didn’t change and I found that I have to pay both bills to two companies for the same month broadband service. Should I cancel either one broadband contract or I just need to pay the contract only?</P> Tue, 10 Sep 2024 14:25:54 GMT Sinchaumui 2024-09-10T14:25:54Z https://community.bt.com/t5/BT-Fibre-broadband/Switch-from-by-to-ee/m-p/2404869#M356932 <P>I just renewed my broadband contract with bt but I want to cancel the tv service. When I called the hotline to cancel the tv service I was told that they are switching to EE and set a new contract with me. When I logged in my BT account the bill didn’t change and I found that I have to pay both bills to two companies for the same month broadband service. Should I cancel either one broadband contract or I just need to pay the contract only?</P> Tue, 10 Sep 2024 14:25:54 GMT https://community.bt.com/t5/BT-Fibre-broadband/Switch-from-by-to-ee/m-p/2404869#M356932 Sinchaumui 2024-09-10T14:25:54Z https://community.bt.com/t5/BT-Fibre-broadband/Switch-from-by-to-ee/m-p/2404872#M356933 <P>I would phone CS 03301234150 and get it sorted out before you pay twice&nbsp; you could try 'message us ' on billing&nbsp;&nbsp;</P> <P><A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Tue, 10 Sep 2024 14:44:44 GMT https://community.bt.com/t5/BT-Fibre-broadband/Switch-from-by-to-ee/m-p/2404872#M356933 imjolly 2024-09-10T14:44:44Z