https://community.bt.com/t5/BT-Fibre-broadband/Smarthub-Issues/m-p/2405983#M357076 <P>As this is just a customer to customer help forum, your best bet will be to talk to customer services on 0330 1234 150</P> Wed, 18 Sep 2024 19:45:20 GMT WSH 2024-09-18T19:45:20Z https://community.bt.com/t5/BT-Fibre-broadband/Smarthub-Issues/m-p/2405980#M357075 <P>I’m having real problems with my smarting 2 the last week or so. Every so often (sometime every 10-15 minutes) everything connected will just lose connection, and then it will come back in within a minute or two.</P><P>I’ve reset the thing, reset it to factory settings, rescanned WiFi channels, literally everything I could see suggested online or I could think of.&nbsp;<BR /><BR />It’s started out of nowhere so I’m thinking the smart hub itself has just lost the plot. How would I go about getting a replacement?</P> Wed, 18 Sep 2024 19:38:11 GMT https://community.bt.com/t5/BT-Fibre-broadband/Smarthub-Issues/m-p/2405980#M357075 DanSut84 2024-09-18T19:38:11Z https://community.bt.com/t5/BT-Fibre-broadband/Smarthub-Issues/m-p/2405983#M357076 <P>As this is just a customer to customer help forum, your best bet will be to talk to customer services on 0330 1234 150</P> Wed, 18 Sep 2024 19:45:20 GMT https://community.bt.com/t5/BT-Fibre-broadband/Smarthub-Issues/m-p/2405983#M357076 WSH 2024-09-18T19:45:20Z