This topic

No Internet

Clemz92 — Sun, 17 Nov 2024 19:39:05 GMT

I haven't had Internet all day. I've tried the usual turning on/off. I've checked the wires are in and secured. I've tried the check button on mybt but you need the Internet to use it.

Re: No Internet

licquorice — Sun, 17 Nov 2024 21:01:32 GMT

And have you reported the fault?

Re: No Internet

gg30340 — Sun, 17 Nov 2024 21:26:02 GMT

@licquorice

You may be wasting your time!

https://community.bt.com/t5/Announcements-Guides-Community/How-can-I-close-my-BT-Community-account/m-p/2411765#M6153

Re: No Internet

Clemz92 — Sun, 17 Nov 2024 21:26:32 GMT

I've tried but for some reason I couldn't connect with the message us page so I'm going to try ringing tomorrow. I do know that the fault is on their side as when I tried to connect to the hub it came up with a message saying that.