This topic

Advice needed – No fibre broadband despite village upgrade and fibre node at my address

issasalem — Sun, 09 Feb 2025 23:42:05 GMT

Hi everyone,

I’m hoping someone here can offer some advice regarding my fibre broadband situation. About 1–2 years ago, Openreach upgraded the fibre network in my home village, Tetney. I live about one mile down the road so wasn't particularly hopeful that they would include my property in the upgrade. However, diggers did extended the infrastructure to my property. There’s even a fibre optic node installed on the telegraph pole at the entrance to my drive, with a fresh cable running underground.

Despite this, I still can’t get fibre broadband, while the rest of the village has access. I’ve checked with providers, but they say it’s unavailable for my address. Has anyone else experienced this, or does anyone know the best way to get BT/Openreach to investigate?

Any advice would be much appreciated!

Re: Advice needed – No fibre broadband despite village upgrade and fibre node at my address

Christopher_G — Tue, 11 Feb 2025 10:47:53 GMT

Hi @issasalem

Welcome to the community.

Have you tried popping your postcode into the Openreach fibre checker?

Chris

Re: Advice needed – No fibre broadband despite village upgrade and fibre node at my address

36ULW — Tue, 11 Feb 2025 18:16:13 GMT

Pretty sure that was a BDUK Build.

A lot of their Builds in Lincolnshire were stopped before completion a few years back due to running out of funding and they never returned.

It’s possible that fibre from the Pole doesn’t go back very far, i.e. to a Splitter, Agg, Head End, etc.

Re: Advice needed – No fibre broadband despite village upgrade and fibre node at my address

issasalem — Mon, 17 Feb 2025 11:59:44 GMT

Hi and thanks for the reply. It says I can get Fibre to the Cabinet Broadband up to 76mbps download but no provider seems to offer this when checking on their websites e.g. BT who I am currently with. I am getting 15mbps at best currently!

Re: Advice needed – No fibre broadband despite village upgrade and fibre node at my address

issasalem — Mon, 17 Feb 2025 12:00:26 GMT

Hi and thanks for your reply. How would I go about checking this?

Re: Advice needed – No fibre broadband despite village upgrade and fibre node at my address

imjolly — Mon, 17 Feb 2025 13:16:29 GMT

can you enter your phone number but if on digital voice you need to use your address and then post results including all the notes https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: Advice needed – No fibre broadband despite village upgrade and fibre node at my address

issasalem — Mon, 17 Feb 2025 13:34:30 GMT

is this what you mean?

Re: Advice needed – No fibre broadband despite village upgrade and fibre node at my address

VeteranISPUser — Mon, 17 Feb 2025 13:37:43 GMT

Hi @issasalem Try an address in the village, to see if they have Openreach full fibre WBC FTTP or not. If not then it is an Altnet.

Re: Advice needed – No fibre broadband despite village upgrade and fibre node at my address

issasalem — Mon, 17 Feb 2025 13:44:19 GMT

This is the house on the opposite side of the road to me and there is a cable which joins ours and their telegraph poles…

Re: Advice needed – No fibre broadband despite village upgrade and fibre node at my address

issasalem — Mon, 17 Feb 2025 13:45:44 GMT

And this property is about 300m down the road on the same side. I witnessed diggers extend cables from this properly all the way to mine…

Re: Advice needed – No fibre broadband despite village upgrade and fibre node at my address

issasalem — Mon, 17 Feb 2025 13:47:13 GMT

Here’s a picture of the installed node…

https://share.icloud.com/photos/0ae3nLwl4rGEYGYsrV5IyzO1w

Re: Advice needed – No fibre broadband despite village upgrade and fibre node at my address

licquorice — Mon, 17 Feb 2025 15:02:10 GMT

That is just a cable joint.

The checker shows FTTP isn't available and your maximum estimated speed is 13.7Mbps with FTTC

None of the other screenshots of neighbours properties show FTTP available.

Re: Advice needed – No fibre broadband despite village upgrade and fibre node at my address

36ULW — Mon, 17 Feb 2025 21:24:41 GMT

The Labels on those Cables don’t look like the ones Openreach use.

Can you get a photo of front of the Node?

The only places in Tetney I’m seeing FTTP is a small cluster of homes on Thoresby Road and what looks like a new Housing Estate just off somewhere called Station Road.

Tetney is closer to the coast and further North than I thought. Possibly off Grimsby Head End. Not sure and to be honest doesn’t matter.

Re: Advice needed – No fibre broadband despite village upgrade and fibre node at my address

36ULW — Mon, 17 Feb 2025 21:25:07 GMT

Re: Advice needed – No fibre broadband despite village upgrade and fibre node at my address

tonysmini018 — Tue, 18 Feb 2025 16:08:12 GMT

It’s possibly Quickline or K-com, they have done a few builds around that area I think.

Re: Advice needed – No fibre broadband despite village upgrade and fibre node at my address

36ULW — Tue, 18 Feb 2025 18:28:00 GMT

I more inclined to believe it’s Quickline as they use the same Prysmian Nodes and CBT’s that Openreach do.

I travel through Hull regularly and KCOM put these Box Shaped Nodes on the upper envelope of the Pole.

Also this from 2023 says Quickline are building in Tetney.

https://quickline.co.uk/blog/news/quickline-moves-three-more-lincolnshire-villages-into-fibre-fast-lane/

Re: Advice needed – No fibre broadband despite village upgrade and fibre node at my address

tonysmini018 — Tue, 18 Feb 2025 21:02:11 GMT

I’ve not seen K-Com down as far as Boston/Spalding yet so I wasn’t sure.