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Advice on connecting to nearest fibre telegraph pole.

D3009 — Mon, 10 Mar 2025 14:11:46 GMT

Hi folks,

We currently have copper running from the nearest exchange cab to our property providing a lousy 0.8Mb/s while my neighbour who's connected to a different exchange has fibre to the premises. The telegraph pole on which he takes his fibre is 200 meters from our premises in a neighbouring field while the telegraph pole where I get my copper cable from is 500 meters away. I registered an interest a few years ago and I havn't heard anything for over a year now. Does anyone have any suggestions on whether I can get cable laid pref with a grant and how do I get Openreach to connect it up? Many thanks in advance.

Re: Advice on connecting to nearest fibre telegraph pole.

imjolly — Mon, 10 Mar 2025 14:55:01 GMT

if you are a BT broadband customer then enter your phone number and post results including all the notes

https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: Advice on connecting to nearest fibre telegraph pole.

D3009 — Mon, 10 Mar 2025 15:30:11 GMT

Thanks for the speedy response IMJOLLY,

Please find attached:

PS neighbour is on Newnham Bridge exchange

Re: Advice on connecting to nearest fibre telegraph pole.

imjolly — Mon, 10 Mar 2025 15:42:18 GMT

from the results you are getting the best available although not good. openreach will not re-route your phone connection just to improve your broadband connection speed.

you can try contacting openreach https://www.openreach.com/broadband-network/fibre-availability

Re: Advice on connecting to nearest fibre telegraph pole.

D3009 — Mon, 10 Mar 2025 18:34:16 GMT

Appreciate you coming back ImJolly, that is really bad news as this is my most expensive contract and by far the slowest but I need the backup. The interesting fact is that I can get a business grant to implement such a solution however apart from this forum, I can't see anyway to contact BT or OpenReach to discuss a one off cost for implementing said solution

Re: Advice on connecting to nearest fibre telegraph pole.

pippincp — Mon, 10 Mar 2025 19:38:58 GMT

Perhaps contacting BT Business would help.

0800 800 152