https://community.bt.com/t5/BT-Fibre-broadband/Broadband/m-p/2428184#M359678 <P>I have no BB connection &amp; need to speak to a person as conflicting txts/messages from EE &amp; BT (new appt Wed then recd message txt GUIDE which haven’t done) Had to cancel previous engineer appt as elderly m in law 95 very ill now not sure wether engineer will come. Please help as very stressed &amp; need a number for a person&nbsp;</P> Mon, 17 Mar 2025 08:15:31 GMT Witsend456 2025-03-17T08:15:31Z https://community.bt.com/t5/BT-Fibre-broadband/Broadband/m-p/2428184#M359678 <P>I have no BB connection &amp; need to speak to a person as conflicting txts/messages from EE &amp; BT (new appt Wed then recd message txt GUIDE which haven’t done) Had to cancel previous engineer appt as elderly m in law 95 very ill now not sure wether engineer will come. Please help as very stressed &amp; need a number for a person&nbsp;</P> Mon, 17 Mar 2025 08:15:31 GMT https://community.bt.com/t5/BT-Fibre-broadband/Broadband/m-p/2428184#M359678 Witsend456 2025-03-17T08:15:31Z https://community.bt.com/t5/BT-Fibre-broadband/Broadband/m-p/2428187#M359679 <P>Call BT 0330.1234.150</P> Mon, 17 Mar 2025 08:17:14 GMT https://community.bt.com/t5/BT-Fibre-broadband/Broadband/m-p/2428187#M359679 gg30340 2025-03-17T08:17:14Z https://community.bt.com/t5/BT-Fibre-broadband/Broadband/m-p/2428195#M359680 <P>Thanks I did try that no last week, it was all automated, did a line check said faulty arranged an engineer appt which I had to cancel. I’ve got another appt since but then conflicting txts about me txting GUIDE for help. I haven’t as I don’t want it to mess up appt &amp; wait even longer as will need to go away again soon as m in law dying. They couldn’t even set up my mini hub temporarily&nbsp;</P> Mon, 17 Mar 2025 08:53:05 GMT https://community.bt.com/t5/BT-Fibre-broadband/Broadband/m-p/2428195#M359680 Witsend456 2025-03-17T08:53:05Z