This topic

Xbox Live trottling

UoMoT — Sun, 11 May 2025 18:02:02 GMT

One Xbox, two broadband connections.

Gigaclear 500: Xbox downloads at 400–450 Mbps
BT Full Fibre 500: Xbox stuck at 190–200 Mbps
On BT, Steam Deck, Macs and phones all pull 350–450 Mbps consistently.

Same Xbox, same setup, different ISPs – but only BT shows this issue.

So no, I don't buy the fairy tale that you're not throttling or traffic shaping. Please explain what's really going on.

Re: Xbox Live trottling

Lesley_W — Tue, 13 May 2025 13:08:20 GMT

Hi @UoMoT

Welcome to our community.

I'm sorry to see you are having some issues with your Fibre speeds when using the Xbox. I'd recommend speaking with our technical team who can have a look into this for you.

Lesley

Re: Xbox Live trottling

Crimliar — Tue, 13 May 2025 16:42:02 GMT

The problem is that when you download, you are often at the mercy of the servers you connect to. I've been with BT a little over 2 years, and I've seen the XBoxes here download at 800Mbps, and then at a different time only 50Mbps. So far as I've even been able to tell, it's the servers, not the connection speed.

Re: Xbox Live trottling

UoMoT — Tue, 13 May 2025 16:47:10 GMT

Yes, I am aware that download speeds can drop during major releases.
But that is not what I am seeing here.

Even older games from my library, not new releases and not under heavy demand, never go above 200 Mbps on Xbox Live via BT.
This never happened on Gigaclear, where the same Xbox consistently pulled 400 to 450 Mbps regardless of what I was downloading.

So no, this does not look like a server side issue. It looks like BT specific traffic management