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Exchange updated but no news on full fibre

Bobby121418 — Mon, 14 Jul 2025 17:55:00 GMT

Hi,

I know my local exchange is full fibre ready but still there no news on when my building will receive service.

I spoke to EE and they say no date is shown for my address.

Is there anything I can do to speed things up?

Thanks

Re: Exchange updated but no news on full fibre

licquorice — Mon, 14 Jul 2025 18:26:53 GMT

Re: Exchange updated but no news on full fibre

MC22 — Mon, 14 Jul 2025 18:28:32 GMT

No, sadly there isn’t anything you can do to speed things up
Just because an Exchange area has been upgraded to Full Fibre is no guarantee that every property in the area will be able to order, especially in Multi Dwelling Units
Keep an eye on local works and check the Better Internet Dashboard website, you can find it by doing a Google search.

Re: Exchange updated but no news on full fibre

36ULW — Mon, 14 Jul 2025 20:47:24 GMT

How big is the MDU, aka Block of Flats you live in?

Re: Exchange updated but no news on full fibre

Bobby121418 — Tue, 15 Jul 2025 07:16:22 GMT

About 20 flats.

Thanks

Re: Exchange updated but no news on full fibre

welshgit — Tue, 15 Jul 2025 08:57:51 GMT

https://labs.thinkbroadband.com/local/uk

this site will not help but make you more disappointed it shows areas where fttp is working ( my entire village has been done EXCEPT my end of our street ) click maps double tap the map enter postcode

Re: Exchange updated but no news on full fibre

36ULW — Tue, 15 Jul 2025 19:47:37 GMT

OK. It’ll need to go through Enablement then.

Openreach MDU only build Reactive Jobs consisting of 5-15 THP without Enablement contacting the MA.

As yours is 20 flats it’ll be classed as Proactive.

Re: Exchange updated but no news on full fibre

Bobby121418 — Tue, 15 Jul 2025 19:52:32 GMT

Thanks, however, I am not sure I fully understand.

Re: Exchange updated but no news on full fibre

36ULW — Tue, 15 Jul 2025 20:15:34 GMT

There are two types of MDU Build.

Reactive, which are 5-15 THP. These don’t need Planning. They just build it as and when a Sub Orders it.

Proactive is 15+ THP and needs to be agreed with the MA via an Enablement Team. They’ll sort out Wayleaves, Surveys, Asbestos Reports, etc.

As there’s 20 flats in your Block it’ll be classed as Proactive so you’ll have to wait for Enablement to contact your MA.

Re: Exchange updated but no news on full fibre

Bobby121418 — Tue, 15 Jul 2025 21:18:16 GMT

Great, thank you!