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Failed switch over from BT to EE

williewonka — Wed, 23 Jul 2025 12:53:04 GMT

Hi all,

Apologies in advance if this has been discussed already, just had an email from BT

I'm in N.Ireland, basic FTTP 900mb halo product, judging from the comments ref the switchover to EE not in any mad hurry but thought it was strange as I thought they where pushing ahead to move everyone over.

“We recently got in touch to let you know about moving your broadband from BT to EE.

Unfortunately, we were unable to make the switch. But don't worry - you'll remain on BT Broadband and your package will be unchanged.”

Cheers, Willie

Re: Failed switch over from BT to EE

gg30340 — Wed, 23 Jul 2025 13:17:30 GMT

Yes it has been discussed.

The switch over has now been cancelled and is no longer going ahead.

See link

https://www.ispreview.co.uk/index.php/2025/03/strategic-shift-as-bt-no-longer-being-ditched-as-uk-consumer-brand.html

You can however if you wish move to EE but you will not be classed as a new customer and there seems little point in doing so unless you have a pressing need and are at the end of your BT fixed term contract.

Re: Failed switch over from BT to EE

williewonka — Wed, 23 Jul 2025 13:57:51 GMT

Appreciate you taking the time to answer, cheers 😉

Re: Failed switch over from BT to EE

pippincp — Wed, 23 Jul 2025 15:57:30 GMT

Why are you looking at Halo? This is just an add on and IMHO gives to nothing except an increase it price.