This topic

BT Fibre 900 vs EE Fibre 900, is switching worth it

mattyjoyce71 — Wed, 03 Sep 2025 10:16:14 GMT

Morning, been a BT customer since 2003 and never had an issue (apart from the prices ).

Anyway every contract term ends I keep getting persuaded to switch to EE, similar price so my question is for those that have moved across is it worth it, does EE give you anything different than BT. I know the routers are meant to be better but are they really ?

My only slight criticism with is the home hub from BT, def feels a little outdated, especially with wifi 6 and 7 becoming standard, does anyone know if there are plans for BT to release a new hub ?

Anyway I welcome your thoughts please, my contract ends in October so a bit of time research.

oh one small question, assuming if I do move my BT e-mail addresses I have are still ok to use

Thanks in advance

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

Kodikid — Wed, 03 Sep 2025 10:45:31 GMT

It's odd that BT don't rebrand the EE wifi 6/7 router's and offer them to BT broadband customers.

The only noticeable difference at the moment is Norton anti virus is a chargeable add on with EE but "free" with BT and Plusnet.

Personally out of the three I would choose Plusnet as it's cheaper.

Finally do you actually need 900mbps? Because in the everyday world there's literally no noticeable difference between this and the 300/500 mbps deals.

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

mattyjoyce71 — Wed, 03 Sep 2025 10:47:58 GMT

Hi, thanks for reply, possibly not, however I do work from home and have 4 heavy family users on wifi and direct connection.

tbh if the service is not that different at EE I will stay where I am, BT has stayed reliable for years and years so if it is not broken ...... I just wondered if the router you get with EE is better that's all.

Thanks though

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

Kodikid — Wed, 03 Sep 2025 11:04:49 GMT

Personally in my experience no doubt the EE wifi 6 is well better.

With the BT SH2 all I could manage was around 200mbps over wifi on a 500mbps package.

Now I regularly go over the 500mbps on wifi with the privately bought EE router

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

mattyjoyce71 — Wed, 03 Sep 2025 14:19:10 GMT

So after a bit of reading yes the EE router for fibre900 has wifi 6 which is better, perfect for what I need. You can buy the wifi 7 router from ebay so might be an option later.

Also states you can keep your BT e-mail addresses which is great.

One last question which I get mixed answer for if I switch do I get a new EE router (not the wifi 7 pro one obvious;y), do you have to ask for one >?

thanks

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

Kodikid — Wed, 03 Sep 2025 15:13:47 GMT

All EE full fibre packages get the wifi 6 router. BT will ask you to return your current BT router.

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

mattyjoyce71 — Wed, 03 Sep 2025 15:22:19 GMT

Thank you, ok might be time to move

Although just looking on Uswitch about other providers and boy they are cheaper, by a lot - Plusnet and Vodafone are 20 pounds month cheaper for the same 900 service, wow

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

chrisjp — Wed, 03 Sep 2025 16:35:13 GMT

Other providers will indeed provide a significantly cheaper broadband than long-time customers of BT are having to pay. Moving to EE won't get any cheaper deals because, despite BT insisting it is completely separate from EE, EE will identify you as an existing customer of the BT group and not offer you the new customers rates. Not sure if this also applies to Plusnet but I suspect it does.
Also, if you move to non-BT broadband supplier, you'll lose your current "premium" email service, unless you pay a monthly fee. You will still get a basic email service but, in particular, that won't allow you to access your emails via an email client (such as Thunderbird or indeed the email access apps built into mobile phones). You can only access it via a web browser.

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

Jackofalltrades — Wed, 03 Sep 2025 18:04:24 GMT

Why not stay with BT and buy the EE Snart Hub Plus (wifi6) router on ebay?

It's literally plug and play with added advantage that you get better and faster wifi that the BT SH2.

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

Kodikid — Wed, 03 Sep 2025 19:38:38 GMT

Speaking from personal experience Plusnet new customer deals are available to migrating BT consumers.

Do this myself bi annually with the obligatory gift card thrown in, currently £130 voucher on the 900mbps.

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

spireflyer — Thu, 04 Sep 2025 13:35:37 GMT

Hi i have been looking to upgrade to EE 900 mbps as well currently paying £51.54, i do have sports and Netflix which are extras and no phone, the upgrades are £60.99 and £72.99, but when i look at it from being a new customer the price is only £37.99 for 900 mbps, i have 9 months of my 24 monthly contract remaining so it looks like they are adding about £35 when adding the wifi 7 router per month for the privilege, i have bought a new computer which is wifi 6 compliant, i know i can buy my own router but i am not that confident i would be buying the right one. So maybe it isn't worth upgrading.

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

TimCurtis — Fri, 05 Sep 2025 09:45:52 GMT

@mattyjoyce71

Just to say that when I got switched BT to EE I didn't get a new router

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

mattyjoyce71 — Fri, 05 Sep 2025 09:58:12 GMT

Really ? that is not good, think if I do switch I will phone to make sure I get the new router as the wifi 6 one is much better. The wifi 7 pro one is better but not necessary at the moment.

If you want an EE router you can get them for £30 or £40 from ebay, maybe I might stick with BT ad do that ,

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

spireflyer — Fri, 05 Sep 2025 10:06:23 GMT

I think you have to add it and pay monthly, i think the wifi 6 one is £7 a month extra.

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

spireflyer — Fri, 05 Sep 2025 10:07:51 GMT

It just gets worse later yesterday i looked again and the price jumped up to £83.99 for the £60.99 offer.

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

mattyjoyce71 — Fri, 05 Sep 2025 10:18:57 GMT

I am not paying extra for it, I bet BT will ask for the old one back too, will update you once I have "spoken" with BT, starting to get worried this is all a con.

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

spireflyer — Fri, 05 Sep 2025 10:22:22 GMT

I have asked BT on X/Twitter about them upgrading us to a wifi 6 router this morning i doubt i will get a answer.

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

Kodikid — Fri, 05 Sep 2025 11:09:03 GMT

BT don't have a wifi 6 router so be difficult offering you something that doesn't exist.

You will have to join EE to gain access to one, or buy one from Ebay.

The wifi 6 router is the standard router offered by EE and is included with all new deals free.

You pay extra for the wifi 7 router

Bizarrely BT paint the aging SH2 router white and pass it off as a plusnet router yet the same rationale dosnt apply to BT rebranding the superior EE router's and offering those to BT broadband users

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

spireflyer — Fri, 05 Sep 2025 19:33:51 GMT

I had a reply and basically it was tough luck i either pay extra or i don't, so in 9 months time i will be moving on, probably go to Zen broadband.

Re: BT Fibre 900 vs EE Fibre 900, is switching worth it

Jools100 — Thu, 05 Mar 2026 18:55:46 GMT

Had the most frustrating time of my recent life these last 2 weeks trying to get a decent package from BT/EE/Plusnet when my BT contract ends - in 24 hours now - but it's been impossible. Despite claiming to be different companies to inland revenue etc, they treat customers as if we're all customers of one company and refuse us the cheaper deals they are offering to new customers from outside the triumvirate. Fair enough to offer an incentive of some kind perhaps but the price differences here are considerable. What's more, I've been paying for a guarantee of not being charged more for a new contract than a new customer and discover that this only applies if I take another over-priced package equivalent to the package I have and it is the failure of this package to deliver on its promises that is causing me to look for another!!

As someone said here, there's a lot of smoke an mirrors being put about by the triumvirate at the moment and to judge from the sales people I have been dealing with (Sales/Loyalty/Retention/Value - different names for the same people), the companies' staff are becoming as frustrated as the customers.

I see that some commentators here claim they have been able to switch immediately their fixed term contract ends without have to serve a 30 day notice period. Please could someone explain how I can do that.