https://community.bt.com/t5/BT-Fibre-broadband/Firmware-update-bricked-smarthub2/m-p/2447420#M362686 <P>Lost cxn at 1:05 am this morning. Ppp lcp down sap wan down&nbsp; error no carrier after a send termination request. Reason SAAF. Been down ever since. Factory reset not working, test port not working. Having to wait for engineer tomorrow but does this look like a firmware brick? And anyone got any other suggestions, still flashing purple .</P> Sun, 02 Nov 2025 12:22:46 GMT Dangleberry 2025-11-02T12:22:46Z https://community.bt.com/t5/BT-Fibre-broadband/Firmware-update-bricked-smarthub2/m-p/2447420#M362686 <P>Lost cxn at 1:05 am this morning. Ppp lcp down sap wan down&nbsp; error no carrier after a send termination request. Reason SAAF. Been down ever since. Factory reset not working, test port not working. Having to wait for engineer tomorrow but does this look like a firmware brick? And anyone got any other suggestions, still flashing purple .</P> Sun, 02 Nov 2025 12:22:46 GMT https://community.bt.com/t5/BT-Fibre-broadband/Firmware-update-bricked-smarthub2/m-p/2447420#M362686 Dangleberry 2025-11-02T12:22:46Z https://community.bt.com/t5/BT-Fibre-broadband/Firmware-update-bricked-smarthub2/m-p/2447426#M362689 <P>What firmware version is it reporting?</P> Sun, 02 Nov 2025 13:10:13 GMT https://community.bt.com/t5/BT-Fibre-broadband/Firmware-update-bricked-smarthub2/m-p/2447426#M362689 WSH 2025-11-02T13:10:13Z