https://community.bt.com/t5/BT-Fibre-broadband/Re-New-issue-poor-connection-on-smart-hub2/m-p/2450751#M363332 <P>I have moved you onto your thread rather than you being on another posters thread which is not necessarily the same problem as yours.&nbsp;</P> Sun, 14 Dec 2025 19:25:07 GMT gg30340 2025-12-14T19:25:07Z https://community.bt.com/t5/BT-Fibre-broadband/Re-New-issue-poor-connection-on-smart-hub2/m-p/2450731#M363331 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000041659.jpg" style="width: 1080px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/87296iDC23686500368DA4/image-size/medium?v=v2&amp;px=400" role="button" title="1000041659.jpg" alt="1000041659.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000041657.jpg" style="width: 1080px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/87297i73D8A96AB28816BA/image-size/medium?v=v2&amp;px=400" role="button" title="1000041657.jpg" alt="1000041657.jpg" /></span></P><P> This has been happening a few times in the last couple of months. My son's playstation 5 is lagging badly. Of course BT results display there is nothing wrong.</P> Sun, 14 Dec 2025 00:16:43 GMT https://community.bt.com/t5/BT-Fibre-broadband/Re-New-issue-poor-connection-on-smart-hub2/m-p/2450731#M363331 Teamstead 2025-12-14T00:16:43Z https://community.bt.com/t5/BT-Fibre-broadband/Re-New-issue-poor-connection-on-smart-hub2/m-p/2450751#M363332 <P>I have moved you onto your thread rather than you being on another posters thread which is not necessarily the same problem as yours.&nbsp;</P> Sun, 14 Dec 2025 19:25:07 GMT https://community.bt.com/t5/BT-Fibre-broadband/Re-New-issue-poor-connection-on-smart-hub2/m-p/2450751#M363332 gg30340 2025-12-14T19:25:07Z https://community.bt.com/t5/BT-Fibre-broadband/Re-New-issue-poor-connection-on-smart-hub2/m-p/2450755#M363336 <P>The problem appears to be the connection between the hub and the device, i.e. inside your own network.</P><P>Is the connection to the device wi-fi or wired?</P> Sun, 14 Dec 2025 20:18:35 GMT https://community.bt.com/t5/BT-Fibre-broadband/Re-New-issue-poor-connection-on-smart-hub2/m-p/2450755#M363336 WSH 2025-12-14T20:18:35Z