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WiFi dropping out daily

yusufayten — Mon, 15 Dec 2025 21:33:59 GMT

WiFi dropping out daily

Re: WiFi dropping out daily

shakey1981 — Tue, 16 Dec 2025 12:51:03 GMT

change wifi channel ?

Re: WiFi dropping out daily

gg30340 — Tue, 16 Dec 2025 13:55:24 GMT

Is it your broadband that is dropping out or is it just the wifi?

Does your BT hub's lights change colour?

When it drops out what do you do to get reconnected?

Re: WiFi dropping out daily

chrisjp — Tue, 16 Dec 2025 14:46:36 GMT

You'll need to provide more details if you want to get any help from this Community. "WiFi dropping out daily" doesn't give us any clue as to what the issue might be.
For example:
-- What sort of broadband connection do you have? Full fibre (FTTP), part fibre (FTTC/VDSL), or the older ADSL?
-- When the WiFi drops out, do you still have a broadband connection? (That is the light on the broadband hub stays blue). If so, the problem is with either the WiFi coming from the hub, or with your devices connected by WiFi, or (if you have them) any WiFi extenders you have.
-- If on the other hand when the WiFi drops out the hub does not stay blue, what colour is it? If orange it's trying to connect but there is something amiss with either the line or your account. If flashing purple there is no connection and the line must have a fault - though intermittent.
-- When you WiFi drops out, does it restart by itself, or do you do something (like re-booting the hub) to get it going again?
-- Has this WiFi dropping out just started, or has it been an ongoing issue?

Re: WiFi dropping out daily

yusufayten — Thu, 18 Dec 2025 23:59:12 GMT

When it drops out, the internet connection cuts- I need to use my mobile data. After a while, it comes back. This keeps happening many times in a day. The colour changes on the broadband, yes. It reconnects after a while, but it is very uncomfortable having that issue many times.

Re: WiFi dropping out daily

yusufayten — Fri, 19 Dec 2025 00:05:40 GMT

It has been an ongoing issue.

The colour when the connection cuts is sometimes orange and sometimes purple.

It comes back again after a while.

Re: WiFi dropping out daily

pddco — Fri, 19 Dec 2025 00:45:52 GMT

@yusufayten , @chrisjp was asking what sort of broadband connection you have. Do you know. Or do you need help in finding out what you have? Do you have a home / landline phone?