https://community.bt.com/t5/BT-Fibre-broadband/Contact-BT-by-E-Mail/m-p/2454242#M363915 <P>Hi, how do i contact BT via E-Mail about a full fibre issue I'm having after upgrading to 900 MBPS. The only e-mail address I can find is now defunct</P> Fri, 30 Jan 2026 14:35:28 GMT niagh01 2026-01-30T14:35:28Z https://community.bt.com/t5/BT-Fibre-broadband/Contact-BT-by-E-Mail/m-p/2454242#M363915 <P>Hi, how do i contact BT via E-Mail about a full fibre issue I'm having after upgrading to 900 MBPS. The only e-mail address I can find is now defunct</P> Fri, 30 Jan 2026 14:35:28 GMT https://community.bt.com/t5/BT-Fibre-broadband/Contact-BT-by-E-Mail/m-p/2454242#M363915 niagh01 2026-01-30T14:35:28Z https://community.bt.com/t5/BT-Fibre-broadband/Contact-BT-by-E-Mail/m-p/2454275#M363925 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/68283">@niagh01</a>&nbsp;</P><P>Short answer is, you can’t</P><P>See this link and follow the procedure:</P><P><A href="https://www.bt.com/help/contact-bt/technical-support/broadband" target="_blank">https://www.bt.com/help/contact-bt/technical-support/broadband</A></P> Fri, 30 Jan 2026 18:37:43 GMT https://community.bt.com/t5/BT-Fibre-broadband/Contact-BT-by-E-Mail/m-p/2454275#M363925 Kimberlin 2026-01-30T18:37:43Z https://community.bt.com/t5/BT-Fibre-broadband/Contact-BT-by-E-Mail/m-p/2454293#M363933 <P>Hi Kimberlin, thanks for the information&nbsp;</P> Fri, 30 Jan 2026 20:57:49 GMT https://community.bt.com/t5/BT-Fibre-broadband/Contact-BT-by-E-Mail/m-p/2454293#M363933 niagh01 2026-01-30T20:57:49Z