This topic

broadband down, and broadband line checker also down??

miket99mail — Tue, 23 Jun 2026 06:52:44 GMT

not only is my broadband down, the checker site is also not working - is it just me??

Re: broadband down, and broadband line checker also down??

Ritu_D — Tue, 23 Jun 2026 12:35:46 GMT

Hi @miket99mail

Welcome to the community.

What colour lights are showing on your router.

You can check for faults using the BT Service status.

Thanks

Ritu

Re: broadband down, and broadband line checker also down??

miket99mail — Tue, 23 Jun 2026 16:01:47 GMT

That's exactly the point, Ritu - I couldnt use the service status checker because it was down!

In my opinion it is completely unacceptable for a multi-billion pound company to not have any functioning way to check when service is going to be restored.

Eventually I got through to someone on the chat function (which only operates at certain UK times, despite being based in India) and they told me when to expect it to be working again, it was actually working about an hour after that.

Re: broadband down, and broadband line checker also down??

licquorice — Tue, 23 Jun 2026 16:44:26 GMT

I rather think you have unrealistic expectations.

This topic

broadband down, and broadband line checker *also* down??

Re: broadband down, and broadband line checker *also* down??

Re: broadband down, and broadband line checker *also* down??

Re: broadband down, and broadband line checker *also* down??

broadband down, and broadband line checker also down??

Re: broadband down, and broadband line checker also down??

Re: broadband down, and broadband line checker also down??

Re: broadband down, and broadband line checker also down??