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No modem or microfiter

jamiekerr2599 — Fri, 26 Jun 2026 12:07:20 GMT

What do I do if my WiFi box didn’t come with a microfiter or modem

Re: No modem or microfiter

imjolly — Fri, 26 Jun 2026 12:17:21 GMT

if by 'wifi box' you mean the BT router then the modem is built into the router. what broadband do you have /getting -- fibre to home FTTP or fibre to street cab and copper to home FTTC?

Re: No modem or microfiter

licquorice — Fri, 26 Jun 2026 12:36:05 GMT

Micro filters are no longer needed with Digital Voice.

Re: No modem or microfiter

jamiekerr2599 — Fri, 26 Jun 2026 13:03:15 GMT

It’s the smart hub 3 I have

Re: No modem or microfiter

jamiekerr2599 — Fri, 26 Jun 2026 13:04:34 GMT

It’s the smart hub 3 I have

Re: No modem or microfiter

licquorice — Fri, 26 Jun 2026 13:13:52 GMT

You don't need either a modem or filter

Re: No modem or microfiter

jamiekerr2599 — Fri, 26 Jun 2026 13:43:26 GMT

So where do I connect the cable I have ?

Re: No modem or microfiter

WSH — Fri, 26 Jun 2026 14:02:07 GMT

You didn’t answer imjolly’s question…Part Fibre (FTTC) or Full Fibre (FTTP)?

Edit: If they’ve sent you a Smart Hub 3, I would assume it is a new Full Fibre connection.

Full Fibre is just any standard Cat 5e cable to connect from the WAN port on the router to the ONT, (the box on the wall with lights on it). Phone plugs into the green phone socket on the back of the Smart Hub.

Re: No modem or microfiter

gg30340 — Fri, 26 Jun 2026 14:33:14 GMT

Is the Smarthub 3 supplied by BT or did you purchase it your self?

See link for the sockets on the the hub.

BT Smart Hub 3 | BT Device Help | | BT Help

What is the cable you have for?