https://community.bt.com/t5/BT-Fibre-broadband/Paying-the-most-for-the-slowest-speed/m-p/2465265#M365800 <P>If she is out of contract that will mean she will be paying full price without any discount for being in a Fixed Term Contract.</P><P>The full price is what any person taking out that contract would see. It is not exclusive to your mother.</P><P>If the contract is taken out any person including your mother would have been able to get some sort of discount.</P><P>It is up to her to update her contract and if needed change the contract to something more suitable for her needs.</P><P>I would suggest that if she does want to enter a new Fixed Term Contract she should make sure that unless she has a need for a Halo contract and discs that she drop those and just get a basic BT Broadband contract and if needed a landline telephone contract as part of the package.</P> Tue, 30 Jun 2026 14:53:18 GMT gg30340 2026-06-30T14:53:18Z https://community.bt.com/t5/BT-Fibre-broadband/Paying-the-most-for-the-slowest-speed/m-p/2465231#M365797 <P>Did a check and im paying the most for the slowest speed...what gives? I'm on the 73MB one.&nbsp; £91 a week for 73MB</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Kahn1_0-1782782093779.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/87822iC8DDC129CC277E01/image-size/medium?v=v2&amp;px=400" role="button" title="Kahn1_0-1782782093779.png" alt="Kahn1_0-1782782093779.png" /></span></P><P>&nbsp;</P> Tue, 30 Jun 2026 01:16:00 GMT https://community.bt.com/t5/BT-Fibre-broadband/Paying-the-most-for-the-slowest-speed/m-p/2465231#M365797 Kahn1 2026-06-30T01:16:00Z https://community.bt.com/t5/BT-Fibre-broadband/Paying-the-most-for-the-slowest-speed/m-p/2465235#M365798 <P>It is per month not per week and it is because your package has the expensive Halo3 add on plus complete wifi.</P><P>You are also not on a Full Fibre package hence the slower speeds.</P><P>&nbsp;</P><P><A href="https://www.bt.com/help/broadband/learn-about-broadband/bt-halo/what-is-bt-halo-and-how-can-i-get-it-" target="_blank" rel="noopener">https://www.bt.com/help/broadband/learn-about-broadband/bt-halo/what-is-bt-halo-and-how-can-i-get-it-</A></P><P>&nbsp;</P> Tue, 30 Jun 2026 06:50:17 GMT https://community.bt.com/t5/BT-Fibre-broadband/Paying-the-most-for-the-slowest-speed/m-p/2465235#M365798 gg30340 2026-06-30T06:50:17Z https://community.bt.com/t5/BT-Fibre-broadband/Paying-the-most-for-the-slowest-speed/m-p/2465263#M365799 <P>BT seen my mother coming a mile away lol. Out of contract since December 2025 too</P> Tue, 30 Jun 2026 14:34:26 GMT https://community.bt.com/t5/BT-Fibre-broadband/Paying-the-most-for-the-slowest-speed/m-p/2465263#M365799 Kahn1 2026-06-30T14:34:26Z https://community.bt.com/t5/BT-Fibre-broadband/Paying-the-most-for-the-slowest-speed/m-p/2465265#M365800 <P>If she is out of contract that will mean she will be paying full price without any discount for being in a Fixed Term Contract.</P><P>The full price is what any person taking out that contract would see. It is not exclusive to your mother.</P><P>If the contract is taken out any person including your mother would have been able to get some sort of discount.</P><P>It is up to her to update her contract and if needed change the contract to something more suitable for her needs.</P><P>I would suggest that if she does want to enter a new Fixed Term Contract she should make sure that unless she has a need for a Halo contract and discs that she drop those and just get a basic BT Broadband contract and if needed a landline telephone contract as part of the package.</P> Tue, 30 Jun 2026 14:53:18 GMT https://community.bt.com/t5/BT-Fibre-broadband/Paying-the-most-for-the-slowest-speed/m-p/2465265#M365800 gg30340 2026-06-30T14:53:18Z https://community.bt.com/t5/BT-Fibre-broadband/Paying-the-most-for-the-slowest-speed/m-p/2465268#M365801 <P>Paying more for wayyy less. That's crazy</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Kahn1_0-1782832163843.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/87825i5F1FCC572A988DAD/image-size/medium?v=v2&amp;px=400" role="button" title="Kahn1_0-1782832163843.png" alt="Kahn1_0-1782832163843.png" /></span></P><P>&nbsp;</P> Tue, 30 Jun 2026 15:09:45 GMT https://community.bt.com/t5/BT-Fibre-broadband/Paying-the-most-for-the-slowest-speed/m-p/2465268#M365801 Kahn1 2026-06-30T15:09:45Z https://community.bt.com/t5/BT-Fibre-broadband/Paying-the-most-for-the-slowest-speed/m-p/2465270#M365802 <P>As I have already explained, it is because she has a Halo3 package and complete wifi.&nbsp;</P><P>If she qualifies she may be able to get this.</P><P>&nbsp;<A href="https://www.bt.com/broadband/home-essentials" target="_blank">BT Home Essentials Broadband | Universal Credit Broadband</A></P><P>The ball is now in your court. You either suck it up and pay or do as suggested and change package or ISP</P> Tue, 30 Jun 2026 15:19:46 GMT https://community.bt.com/t5/BT-Fibre-broadband/Paying-the-most-for-the-slowest-speed/m-p/2465270#M365802 gg30340 2026-06-30T15:19:46Z https://community.bt.com/t5/BT-Fibre-broadband/Paying-the-most-for-the-slowest-speed/m-p/2465271#M365803 <P>She prob went on the phone and said yes to everything they asked, ill sort this out. Cheers</P> Tue, 30 Jun 2026 15:23:09 GMT https://community.bt.com/t5/BT-Fibre-broadband/Paying-the-most-for-the-slowest-speed/m-p/2465271#M365803 Kahn1 2026-06-30T15:23:09Z https://community.bt.com/t5/BT-Fibre-broadband/Paying-the-most-for-the-slowest-speed/m-p/2465429#M365830 <P>I got £23.99 a month package for 150mb full fibre without all the extras, just basic broadband. Not bad at all</P> Thu, 02 Jul 2026 23:31:42 GMT https://community.bt.com/t5/BT-Fibre-broadband/Paying-the-most-for-the-slowest-speed/m-p/2465429#M365830 Kahn1 2026-07-02T23:31:42Z