https://community.bt.com/t5/BT-Fibre-broadband/How-long-does-it-take-for-Openreach-to-send-out-a-civils-team/m-p/2467585#M366203 <P>How long is a piece of string. Nobody here will have any idea, it is entirely in the hands of Openreach, not BT.</P> Wed, 05 Aug 2026 14:34:49 GMT licquorice 2026-08-05T14:34:49Z https://community.bt.com/t5/BT-Fibre-broadband/How-long-does-it-take-for-Openreach-to-send-out-a-civils-team/m-p/2467584#M366202 <P>Hi All,</P><P>&nbsp; &nbsp; BT (Openreach) have been toying with the idea of giving me Fibre since the start of last month.&nbsp; The initial engineer refused to do anything because I have a resin driveway.&nbsp; BT said this didn't matter and sent another engineer who equally said he wouldn't touch it.&nbsp; Anyhow, I (personally) chiselled a corner, where the wire appeared, to uncover the duct.&nbsp;<BR />The engineer&nbsp; worked away for some time.&nbsp; Eventually saying the duct was blocked under the public pavement.&nbsp; Due to some new housing, Openreach extended the main duct and seemingly squashed mine.&nbsp; Now I'm waiting for the civils team.&nbsp;&nbsp;<BR /><BR />Any idea how long?&nbsp; its been over a month since the first engineer.</P> Wed, 05 Aug 2026 14:31:41 GMT https://community.bt.com/t5/BT-Fibre-broadband/How-long-does-it-take-for-Openreach-to-send-out-a-civils-team/m-p/2467584#M366202 powellj3 2026-08-05T14:31:41Z https://community.bt.com/t5/BT-Fibre-broadband/How-long-does-it-take-for-Openreach-to-send-out-a-civils-team/m-p/2467585#M366203 <P>How long is a piece of string. Nobody here will have any idea, it is entirely in the hands of Openreach, not BT.</P> Wed, 05 Aug 2026 14:34:49 GMT https://community.bt.com/t5/BT-Fibre-broadband/How-long-does-it-take-for-Openreach-to-send-out-a-civils-team/m-p/2467585#M366203 licquorice 2026-08-05T14:34:49Z